News and resources for PDX employees.
News and resources for PDX employees.
Recognize a PDX Employee 
Do you know a coworker or fellow PDX employee who has gone above and beyond? Acknowledge their outstanding efforts during the fourth quarter of 2020 (September through December) by nominating them for a quarterly customer service award!
The process is simple – submit a nomination now. Please provide a real-life example of how your nominee has delighted a passenger with outstanding service. Inclusion of customer compliments is always encouraged!
Every nominee will receive special appreciation for their outstanding efforts and the PDX People working committee will select 10 employees – one from each of our airport industries – to win the exceptional honor of a PDX Quarterly Award for customer service.
Nomination Deadline: Thursday, Jan. 7
Nominate a PDX Employee
The next virtual awards ceremony to recognize fourth quarter winners will be held on Wednesday, Jan. 27. Missed the last virtual awards ceremony? Watch the recording or read about the winners on the PDX employee website. 
Need a Last-Minute Gift? PDX Has You Covered
If you need a last-minute stocking stuffer or holiday gift, the local businesses that have stores at PDX have you covered. Even if you aren’t passing through PDX right now, you can still order many of these gifts online or give the shops a call to see if they can deliver products to you curbside. From classic chocolates to Oregon-inspired candles and ironwork magnets crafted by a blacksmith whose work is featured at Timberline Lodge, our concessionaires have the items you want this holiday season. Don’t forget to use your PDX employee discount!
The PDX Roadway Just Got Brighter – And More Energy Efficient
The next time you drive through PDX, take a quick glance up toward the canopy – we just wrapped up a project to make the lighting in this area brighter and, more importantly, significantly more energy efficient. The fact that we replaced old metal halide and fluorescent lighting with LED lights isn’t so unusual. We’ve been working to reduce our energy consumption by 20% since 2011, and modern lighting solutions play a big part in accomplishing that. The big surprise came when we discovered we could remove a significant number of lights and still create a welcoming experience. In fact, we removed 82% of the roadway lights – saying goodbye to more than 1,800 light fixtures while improving lighting quality. Learn more about the project.
The Real Mother Goose Art and Craft Gallery to Close PDX Store
The legendary Real Mother Goose art and crafts gallery at the Portland International Airport will close after the holiday season, finalizing a retail legacy that survived a half-century. Before they lock the doors for the final time, owners Stan and Judy Gillis are having a sale with all artist-made jewelry, art glass, ceramics and wood bowls discounted 20% to 40% at the store. Read the Oregonian article.
New Pet Relief Areas Coming Soon
When the Concourse Connector closes on Tuesday, Jan. 5, the existing pet relief area will also close permanently. However, two new pet relief areas will open near Gates C4 and D2. You can direct travelers to these new locations starting on Friday, Jan. 1. As a reminder, we also have one pet relief area outside the terminal near the MAX light rail station. Stay up to date with the latest PDX Next news on the PDX Next website.
How to Properly Wear Your Face Mask
The Centers for Disease Control and Prevention recommends that people wear masks in public settings and anywhere they will be around other people – this includes while you're working at PDX. Below are a few helpful tips to avoid getting and spreading COVID-19: 
  • Wash your hands before putting on your mask
  • Put your mask over both your nose and mouth and secure it under your chin
  • Try to fit it snugly against the sides of your face
  • Make sure you can breathe easily
  • Avoid touching your mask, and, if you do, wash your hands or use hand sanitizer to disinfect
  • Wash your hands immediately after removing your mask
As a reminder, the CDC does not recommend use of face masks that have an exhalation valve or vent. See more preventive actions for public settings.
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Shannon McArthur, PDX Customer Relations, 503.415.6859
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