In celebration of last quarter's amazing customer service stories, we're giving some extra applause to our previous nominees:
Anna Berezhinskiy (SP Plus Corporation) made sure a passenger with a left behind cell phone didn't miss their shuttle bus.
Kristina Bird (ABM Onsite Services) ensures PDX travelers know where to go during construction.
Rob Chenowith (Hudson Group) brings a great attitude to work. As his manager wrote, "You can tell he loves his job and in my opinion, he's the most valuable player on our team."
Phoebe Clark, Karin Gonzalez and Joshua Lavadour (TSA) helped a guest after a fall. They called EMS, found the traveler's companions and provided comfort until paramedics arrived.
Victor Curtis (Pendleton) stays knowledgeable by offering answers, assistance and information to anyone passing through both Pendleton and PDX.
Francis Evanado, Allison Tomasko and Tia Vonil (Port of Portland) reunited a distressed passenger with an important lost item.
Wayne Fahrion (Huntleigh USA) received a note from a grateful PDX visitor thanking him for his "incredibly good service."
Jason Fauci (TSA) went above and beyond to assist a tired traveler looking for her car in the parking garage.
Paul Gibbs (Horizon Air) is consistently friendly, helpful and respectful, often going the extra mile for others and "staying upbeat and positive even during difficult situations."
Walter Hardy (ABM Onsite Services) always works hard and his quiet efforts don't go unnoticed. As a colleague wrote, "Our Alaska baggage team really appreciates his professionalism."
Lisa Homan (TSA) saved the day by rescuing a bag tumbling down an escalator and preventing a potential accident.
Jessica Jones (Burgerville) took the time to serve hungry travelers who stopped by just after closing, "making their day and making their travels much easier."
Noah Juarez (Port of Portland) demonstrated excellent situational and scene safety awareness to ensure the safety of our responders while on shift in the Communications Center.
Don Kutcher (SP Plus Corporation) received a compliment from a passenger for his "thoughtfulness and friendly demeanor with each person that boarded."
Dao Ly (Bambuza Vietnam Kitchen) takes pride in her work and, as her manager wrote, "Her leadership and knowledge of traditional Vietnamese cooking brings smiles to everyone."
London Rilatos (Tender Loving Empire) provides top-notch service, creating "a safe space for families to share their stories and celebrate inclusivity."
Aida Woldetinsae (Made in Oregon) always takes time to provide extra assistance, whether it's helping with directions or grabbing merchandise from the storeroom.
