Dear Valued Member,
Thank you for supporting your industry association as well as the industry we serve. Your support is deeply valued because it has enabled ATMIA to get through the economic challenges of the pandemic and to begin growing strongly again this year as we plan for a positive future together, based on our vision for an ATM and Cash Revival. We have had the best ever advocacy donations this year and our net new company member growth is up from zero in 2020 to 46 net new companies so far this year – extraordinary!

As a whole, the ATM industry is in a stronger position now to be ready for the post-pandemic world and can easily adapt to the changes in consumer behaviour we’ve witnessed during the past 18 months of this crisis. The Next Gen API App model for ATMs is now live, with certifications for Next Gen products and services already underway (see Certified Products Page). We have linked the ATM to the consumer’s mobile phone and created a set of standard API interfaces for global interoperability, with huge potential for rich, app-based customer experiences at the ATM.

Join us on the Next Gen ATM journey into the future by filling out this confidential Journey Tracker:

Next Gen ATM Journey Tracker
Read Marcel Ficken’s guide to the Next Gen Journey here and check out the business case, identifying 47 opportunities for cost-savings or new revenue streams here. The Toolkit, or Matrix, presents the business case for each stakeholder segment of the ATM industry, providing budget worksheets for calculating the potential Return on Investment that can be achieved by embracing in this new API APP model for ATMs, with its standard API interfaces.

Supporting the Business Case Matrix are interactive financial worksheets that will enable you to calculate the potential long-term Return on Investment (ROI), to strengthen budget requests for implementation of NextGen.   

If you are ready to get certified and to wear the badge of industry certification with pride, go to the online self-certification system.

Meanwhile, ATMIA and the ATM Security Association are preparing the industry for an expected uptick in ATM crime when lockdowns and travel restrictions are eased by providing a new global database of ATM crime, called the Crisis and Crime Management Intelligence System, which currently has 526 recorded incidents from around the world and has a user-friendly interface for inputting data and exporting it in tables, charts and reports. In addition, we provide a Risk Register for emerging types of attack occurring in other sectors or channels but not yet in the ATM channel, as well as a whole library of security best practices. You can be proactive by ensuring your protections and best practices are in place for the current and emerging threats.  

We best serve the industry by reinforcing its protections, future-proofing its technologies and systems and advocating for a revival of ATMs and cash in the months and years ahead.

Warmest regards,

Mike Lee
P: +27-21-9750752; C: +27 (0)729561351

Member of the Month
Our Member of the Month for August and September is Printec.
Printec is a leader in business-to-customer transaction technologies in 16 countries in Central and Eastern Europe, offering a wide range of technology solutions that help improve human interactions, making everyday life easier. Through our solutions we enable businesses to leverage innovative technology in order to provide superior customer experience while achieving operational efficiencies and regulatory compliance.

They have been a loyal Board member since 2010.


Peter Kulik Innovation Award - Open for Submissions!

The annual Peter Kulik Innovation Award celebrates innovations in the global ATM industry.  This ATMIA award recognizes a new way of using technology that improves the way the ATM industry works by solving an important industry problem, improving the security of the ATM ecosystem, or enhancing the user experience at ATMs. 

Award Criteria:
- Effectiveness: Addresses an important industry problem with the potential to deliver measurable results.

- Reach: Works for many ATMs, benefits multiple stakeholders, and is usable in various markets.  Inspires further innovation across a range of potential applications.
- Visibility: Enhances the role of ATMs for consumers in payments and banking.

Click here to submit your entry by November 5, 2021.

ATMIA Releases ‘Cash Stories’ Highlighting the Positive Impact of Cash on Everyday Life and During the Pandemic

As a sign of pride in our industry and to highlight the positive impact of cash during the pandemic and on everyday life, the ATM Industry Association (ATMIA) has released ‘Cash Stories.’

Cash Stories is a portfolio of photos and stories, submitted by ATM deployers and vendors from around the world, underscoring how cash and ATM services positively affected consumers during the pandemic, in emergencies and during the course of normal day to day life. It also includes efforts by the industry to correct the misconception that cash was not safe to use during the pandemic.   

Read more here.

ATM Security Association Launches World’s First Crisis and Crime Management Intelligence System for the ATM Industry

The ATM Security Association (ASA) is proud to announce the launch of its new global Crisis and Crime Management Intelligence System (CCMIS).

The world’s first global crime intelligence database for the ATM industry, CCMIS is a centralized, searchable database of ATM incidents that will help every stakeholder in the industry from ATM deployers to security specialists and manufacturers understand current crime trends, methods of attack, crime migration patterns and emerging forms of attack. The database allows members to report an incident, search by location and type, and to pull reports, graphs and stats.

Read more here.

New ATMIA Position Paper on Universal Cash Deposits at ATMs

ATMIA published a public position paper recommending the widespread adoption of Universal Cash Deposit systems and standards for ATM networks worldwide.

The paper, which will be posted in the public domain and sent to regulators, promotes the position that Universal Cash Deposit for ATMs will assist communities and businesses in dealing with the decline in bank branches, while making cash itself more competitive in order to protect on-going access to cash for all demographic groups.

Read more here.

Follow ATMIA on Google News
For comprehensive up-to-date ATMIA news coverage, aggregated from sources all over the world, follow ATMIA on Google News here.


News From ATMIA Members Worldwide 

Auriga Wins Top International Award for #NextGenBranch Solution

Auriga, a global provider of technology solutions for the omnichannel banking and payments industries, today announced that it has won the first place in the Best ATM/Self-Service Experience category at this year’s Bank Customer Experience (BCX) Summit Awards. 

Read full article. 
NatWest and Mastercard extend payments app to almost half of UK mobile banking users

NatWest and Mastercard have announced the extension of their Pay by Bank app (PbBa) for secure online payments to mobile app users across NatWest Group brands Royal Bank of Scotland, Ulster Bank and Coutts.

Read full article. 

Submit an Article for Publication in this Newsletter

Supply up to 250 words, your company logo and/or photograph (as separate .jpg or .png files), and your company website address. Please email material to Erika Navarrete.


On demand training designed to fit your schedule!

We offer certified, job-specific courses on:
- ATM Balancing Clerk
- ATM Custodian
- ATM Field Controller
- ATM Operations Manager
- Customer Service Representatve

... and so much more. View full course catalog here. 
The courses are self-paced to fit into a busy work schedule. At the end of the training, your employees will be certified ATM Operators. The training is meant for ATM Operators, Security, Financial Institutions and Support personnel.

Special low pricing for a limited time!

ATM Security Association


Get the Most Out of Your ATMIA Board Membership!

Don't see your logo listed on the side of this newsletter? Upload your company's logo to your membership account or send it to Erika Navarrete.
ATMIA Member Only Benefit

Market Intelligence Library

The MIL contains some strong overviews of the payment and regulation landscapes in a number of different countries. It includes recently issued articles and document on ATMs and payments, plus key items from the press.
The following links will take you to listings of current interest:
Join or Renew Your Memberhip with ATMIA
Make a Contribution to any ATMIA Industry Fund
ATM Recycling and Cash Management

Tues. October 5, 2021
9:00am - 10:00am CST

ATM Physical Security: Trends and Solutions

Mon. November 8, 2021
11:00am - 12:00pm CST

Keep up to date on all our webinars and conferences by visiting:
Featured IAD Reports

Have a White Paper or Case Study to Share?

Do you have a white paper, case study or infographic you want to share with the global ATM industry? You’re in luck. The ATM Industry Association (ATMIA) is once again offering members the ability to post content to the White Paper Library FREE in October.
During the month of October, each member company can submit 2 FREE white papers on the ATMIA website

GET INVOLVED - GET NOTICED: Become a Next Gen Champion!

Today, we invite your company to become an official ATM Next Gen Champion.  Your company will not only be supporting the future of the ATM industry but be noted as one of those leading the way!  The details and benefits of the Champion package are at this link for you to consider. Our packages start at $1200 per year – that is only $100 per month.  If everyone contributes a little we can achieve a lot!

For questions or get signed up contact Dana Benson.

Coronavirus and ATMs: Updates and Messages

ATMIA has created a webpage for fact-based messages about how the coronavirus pandemic affects us and our industry. ATMIA is here for you and for all ATMs throughout the world. You are constantly in our thoughts. Please stay safe.
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