UIC technology and innovation report
UIC has released the 2024 CIO Report, highlighting major advancements in technology infrastructure, cybersecurity, AI tools and research computing. “I am pleased to share a summary of the exciting achievements and forward-looking initiatives that Technology Solutions worked on in 2024 to propel us toward innovation and excellence in IT at the University of Illinois Chicago,” Chief Information Officer Matt Riley said. The report emphasizes UIC’s continued commitment to enhancing digital services and creating a supportive environment for students, instructors and staff. Read the CIO Report.
Transition to Zoom Phone
UIC is upgrading to Zoom Phone. Bala Ramaraju, director of IT Strategy and Planning at UIC Business, praised the successful Zoom Phone migration led by Mat Willis, Bill Sullivan and Gerry Taylor, highlighting the team’s exceptional planning, execution and support that ensured a smooth transition with minimal user issues. Learn more about Zoom Phone transition.
Email consolidation
Over the summer, significant steps were made in unifying university email service to Microsoft Exchange. A total of 710 Gmail accounts were successfully migrated to Exchange in an effort to help secure information and optimize resources as part of the email consolidation initiative.
Learning management system transition: UIC is moving to Canvas
UIC is transitioning from Blackboard to Canvas, a more accessible and user-friendly learning management system. Learn more about the Canvas transition and watch town halls.
Forward initiative – College of Pharmacy network updates
Technology Solutions successfully completed a transformative upgrade of the entire network infrastructure at the UIC Retzky College of Pharmacy, marking a significant milestone in our ongoing efforts to modernize and future-proof the university’s technology landscape. Read more about the Retzky College of Pharmacy updates.
Digital Accessibility Hub
A new federal rule from the Department of Justice now requires all public universities to ensure digital content meets updated accessibility standards by April 2026. UIC launched the Digital Accessibility Hub to support this effort.
For questions, inquiries or support, email digital-a11y@uic.edu.
Printing at UIC: Updates and Improvements
UIC’s printing network is adapting to meet the needs of a mobile-first campus while keeping costs low and uptime high. Learn what’s changing with UIC printing.
Technology service feedback study coming soon
Keep an eye out for our upcoming Technology Services study. Instructors, faculty and staff: Your feedback helps us improve the technology, tools and services you rely on. Your voice matters to us!
