Dear Valued Member,
As the last quarter of 2021 unfolds, it’s time to reflect on how much of an improvement this year has been compared to last year, in terms of both the welfare of the industry and of ATMIA, as its preeminent not-for-profit trade association. The difference between 2020 and 2021 is like the difference between day and night.

I can say that ATMIA has bounced back strongly after last year’s zero net growth. We ended 2020 with zero net new company members, as the number of new members exactly equalled the number of members we lost, mostly due to the pandemic. So far this year we have seen over 45 net new company members joining. For a member-centric association, this expansion of our based of company members is a key indicator of growth, along with other, equally positive, financial indicators, such as record-level donations to our advocacy fund to cover the costs of implementing our popular ATM & Cash Revival Plan. 

As for our industry itself, we’ve seen a bounce-back in cash withdrawals and cash use (much as we did following the 2008-9 financial crisis), especially compared to the dire impacts of the first wave of the pandemic and the initial lockdowns. With bank branches continuing to decline, and ATMs performing well as phygital devices – a blend of the physical and the digital-electronic – the strategic importance of ATMs for financial services has increased, too, and we can look forward to a time when ATMs will maintain their dominance as the preeminent self-service channel. While McKinsey has forecast global payments revenue to reach $2.5 trillion by 2025, up from $1.9 trillion currently, Global Industry Analysts, Inc, predict the global ATM market will grow at a CAGR of 5.8% up to 2026 to reach a value of US$27.7 Billion, up from US$19.5 Billion in 2020. In my view, these positive forecasts are justified. I know from chairing the Consortium for Next Gen ATMs for the past few years, with over 400 companies in 56 countries participating in this future-proofing project, that there is a wave of innovation coming over the horizon soon, as this new API App model for ATMs unleashes new functionality, richer customer experiences, increased speed-to-market for new products and services and vendor-agnostic APIs for global interoperability. It was truly a milestone in our industry when NCR certified as Next Gen ready earlier this year. 

2021 was the year in which the ATM industry bounced back and prepared for a post-pandemic boom.

Huge strides have been made in protecting ATMs, too. Security solutions and security best practices have dramatically lowered the incidences of successful black box and malware attacks against ATMs. This year ATMIA and the ATM Security Association jointly launched the industry’s first-ever global-scale ATM crime database, called the Crisis and Crime Management Intelligence System (CCMIS) which is able to interrogate hundreds of recorded global ATM crime incidents to pinpoint the most prevalent forms of attack, exporting data into user-friendly graphs, tables, charts and spreadsheets. Law enforcement agencies have started to input ATM crime data into the system. This powerful tool will enable the security sector, along with law enforcement, to base our countermeasures and joint actions on real-time intelligence. 

Thank you so much for your support, without which this year would not have been a year of revival for the industry and for ATMIA!

Warmest regards,

Mike Lee
P: +27-21-9750752; C: +27 (0)729561351

Member of the Month
Our Member of the Month for October is SPL Group.
SPL was founded in 1989. Since then they have established ourselves in the financial industry as a reliable partner for quality refurbished banking and financial equipment. SPL is headquartered in Germany with sales offices throughout Europe, USA and Africa. Their customers include financial institutions, banks, credit unions, building societies, as well as ATM manufacturers and maintenance service organizations. They supply products from leading major vendors: Wincor Nixdorf, Talaris, IBM, NCR, Diebold, Olivetti, Banqit, Fujitsu.
Their mission statement: to become your world-wide partner for high-quality and cost-effective financial equipment.
Q & A with SPL Group
What is the key value you and your company want to get out of ATMIA in the year ahead?
SPL: Meet with Industry leaders. Learn new things and get exposed to where the future of the business and industry lies.
What does your firm feel is the one or more of the key benefits of your ATMIA Membership?
SPL: Publicity and Industry recognition.

Do you attend and find value in our Events?
SPL: Yes.

Would you provide a basic quote on the value of belonging to ATMIA since 2007 please? 
SPL: “You are not really in the ATM Industry if you are not a member of ATMIA”

Read more here...


ATM Industry Association Announces New Membership Designed Specifically for Financial Institutions

ATMIA) announced today the release of a new membership level designed specifically for small- and mid-size financial institutions.  It includes a package of benefits of particular value to FIs with less than $100 billion in assets.  More than 50 of the world’s largest banks, and 9 out of the top 10 in the U.S., are already active members of ATMIA, a financial industry trade association that provides its members with ATM industry best practices, education, advocacy, and networking opportunities.

An ATMIA Financial Institution level membership will provide benefits that your ATM team uses every day.  Plug into the Consortium for Next Gen ATMs, an initiative that will lower the cost of operating ATMs while adding functionality.  A subscription to a newly launched ATM crime database, through the ATM Security Association, is also included.  Train new staff on ATM operational procedures using the ATMIA Academy – two courses annually are included with your membership.

Read more here.

Have a White Paper or Case Study to Share?

Do you have a white paper, case study or infographic you want to share with the global ATM industry? You’re in luck. The ATM Industry Association (ATMIA) is once again offering members the ability to post content to the White Paper Library FREE in October.
During the month of October, each member company can submit 2 FREE white papers on the ATMIA website
Peter Kulik Innovation Award - Open for Submissions!

The annual Peter Kulik Innovation Award celebrates innovations in the global ATM industry.  This ATMIA award recognizes a new way of using technology that improves the way the ATM industry works by solving an important industry problem, improving the security of the ATM ecosystem, or enhancing the user experience at ATMs. 

Award Criteria:
- Effectiveness: Addresses an important industry problem with the potential to deliver measurable results.

- Reach: Works for many ATMs, benefits multiple stakeholders, and is usable in various markets.  Inspires further innovation across a range of potential applications.
- Visibility: Enhances the role of ATMs for consumers in payments and banking.

Click here to submit your entry by November 5, 2021.

ATM Security Association Launches World’s First Crisis and Crime Management Intelligence System for the ATM Industry

The ATM Security Association (ASA) is proud to announce the launch of its new global Crisis and Crime Management Intelligence System (CCMIS).

The world’s first global crime intelligence database for the ATM industry, CCMIS is a centralized, searchable database of ATM incidents that will help every stakeholder in the industry from ATM deployers to security specialists and manufacturers understand current crime trends, methods of attack, crime migration patterns and emerging forms of attack. The database allows members to report an incident, search by location and type, and to pull reports, graphs and stats.

Read more here.

New ATMIA Position Paper on Universal Cash Deposits at ATMs

ATMIA published a public position paper recommending the widespread adoption of Universal Cash Deposit systems and standards for ATM networks worldwide.

The paper, which will be posted in the public domain and sent to regulators, promotes the position that Universal Cash Deposit for ATMs will assist communities and businesses in dealing with the decline in bank branches, while making cash itself more competitive in order to protect on-going access to cash for all demographic groups.

Read more here.

Follow ATMIA on Google News
For comprehensive up-to-date ATMIA news coverage, aggregated from sources all over the world, follow ATMIA on Google News here.


News From ATMIA Members Worldwide 

Kaspersky finds threat intelligence is the most sought-after security service for MSPs

Auriga, a global provider of technology solutions for the omnichannel banking and payments industries, today announced that it has won the first place in the Best ATM/Self-Service Experience category at this year’s Bank Customer Experience (BCX) Summit Awards. 

Read full article. 
NatWest allocates £100 billion for green lending

A report published today by NatWest sets out the potential opportunity that exists for the UK economy from the transition to net-zero, finding that SMEs could create up to 130,000 new jobs, produce around 30,000 new businesses and result in an estimated £160 billion opportunity for the UK economy.

Read full article. 

Submit an Article for Publication in this Newsletter

Supply up to 250 words, your company logo and/or photograph (as separate .jpg or .png files), and your company website address. Please email material to Erika Navarrete.


On demand training designed to fit your schedule!

We offer certified, job-specific courses on:
- ATM Balancing Clerk
- ATM Custodian
- ATM Field Controller
- ATM Operations Manager
- Customer Service Representatve

... and so much more. View full course catalog here. 
The courses are self-paced to fit into a busy work schedule. At the end of the training, your employees will be certified ATM Operators. The training is meant for ATM Operators, Security, Financial Institutions and Support personnel.

Special low pricing for a limited time!

ATM Security Association


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Don't see your logo listed on the side of this newsletter? Upload your company's logo to your membership account or send it to Erika Navarrete.
ATMIA Member Only Benefit

Market Intelligence Library

The MIL contains some strong overviews of the payment and regulation landscapes in a number of different countries. It includes recently issued articles and document on ATMs and payments, plus key items from the press.
The following links will take you to listings of current interest:
Join or Renew Your Memberhip with ATMIA
Make a Contribution to any ATMIA Industry Fund
ATM & PoS threat landscape: evolution and COVID-19 lockdown impact

Thurs. November 4, 2021
8:00am - 9:00am CST

ATM Physical Security: Trends and Solutions

Mon. November 8, 2021
11:00am - 12:00pm CST

Win the race to the top – why getting certified is the destination of your Next Gen ATM journey into the future!

Mon. November 15, 2021
9:00am - 10:00pm CST

Keep up to date on all our webinars and conferences by visiting:
Featured IAD Reports

GET INVOLVED - GET NOTICED: Become a Next Gen Champion!

Today, we invite your company to become an official ATM Next Gen Champion.  Your company will not only be supporting the future of the ATM industry but be noted as one of those leading the way!  The details and benefits of the Champion package are at this link for you to consider. Our packages start at $1200 per year – that is only $100 per month.  If everyone contributes a little we can achieve a lot!

For questions or get signed up contact Dana Benson.
ATMIA Releases ‘Cash Stories’ Highlighting the Positive Impact of Cash on Everyday Life and During the Pandemic

As a sign of pride in our industry and to highlight the positive impact of cash during the pandemic and on everyday life, the ATM Industry Association (ATMIA) has released ‘Cash Stories.’

Cash Stories is a portfolio of photos and stories, submitted by ATM deployers and vendors from around the world, underscoring how cash and ATM services positively affected consumers during the pandemic, in emergencies and during the course of normal day to day life. It also includes efforts by the industry to correct the misconception that cash was not safe to use during the pandemic.   

Read more here.

Coronavirus and ATMs: Updates and Messages

ATMIA has created a webpage for fact-based messages about how the coronavirus pandemic affects us and our industry. ATMIA is here for you and for all ATMs throughout the world. You are constantly in our thoughts. Please stay safe.
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