Greetings,
We hope your semester has started off well! We’d like to take the time to remind you of ways to protect yourself against scams as it’s an ongoing issue for students to receive phone calls or emails from people claiming to work for either the United States or some other government, or even New York University. These calls or emails almost always involve a request for students to provide personal financial information, including credit or debit card numbers or to request a wire transfer of funds. Never give out your financial information to someone on the phone who is claiming to represent the US or other government, and please be sure to confirm any outstanding balances or payments due with the NYU Bursar's Office prior to making a payment to the University.
Remember, the US government, including the Internal Revenue Service (IRS), US Citizenship and Immigration Services (USCIS), and US Department of State
Never ask for credit card, debit card or prepaid card information over the telephone.
Never call or request immediate payment over the telephone and will not take enforcement action immediately following a phone conversation. You would usually receive prior notification from US government offices before any phone call is made to you.
If you receive a call where you’re asked to provide immediate payment to someone you don’t know, please do NOT do so. If you think it may be a legitimate phone call, please first confirm on your own with the organization that the caller claims to represent. Please contact us if you receive a call that might be questionable. We encourage you to also file a complaint if you receive a call of this nature and to report it of the Department of Public Safety by calling the 24x7 Communications Center at +1 212.998.2222. You can also download the Safe NYU app for additional ways to connect.