Jeppesen FRM
News Flash FEB'19
Fatigue Risk Management tools
that make a real difference

Cathay Pacific Selects BAM and Concert

Cathay Pacific Airways, the Hong Kong-based carrier and a current user of Jeppesen Crew Pairing, has recently decided to implement the Boeing Alertness Model (BAM) and Jeppesen Concert. BAM will be used both with the crew planning optimizers for a proactive reduction of fatigue risk, and through Jeppesen Concert for quantifying and monitoring fatigue risk development throughout the crewing process. 
"In 2018, Cathay Pacific introduced Jeppesen Crew Pairings, which catalysed significant changes to our processes for crew management", says James Evans, General Manager Crew Management Programme at Cathay Pacific. "The crew planning optimizers and analytics delivered by Jeppesen opens up many new possibilities for us to improve our agility, decision support, crew productivity, as well as fatigue risk aspects in our operation."
Peter Andersson, Vice President Crew Management at Jeppesen adds, "We are very proud of the continued trust Cathay Pacific places in our capabilities and we look forward to support them through this transformation and for many years to come."
(Please find here more information about BAM and Concert.)

A Truly Great 2018. With More to Come.

2018 was yet another strong year both for the aviation industry and for the The Boeing Company. For the first time, Boeing revenue exceeded $100 billion, much due to a strong aircraft demand. A total of 806 aircraft was delivered during the year, a 6 percent increase over that of 2017, and preparations for the 777X with the groundbreaking foldable wingtips technology were finalized. On the crew and ops management side, we signed a significant number of new solution agreements, bringing our crew and ops customers base to over 90. Crew Tracking went into production at Swiss, our new Calibration analytics solution went live with good results, and the optimization team managed to make one of the optimization methods up to 40% faster, opening the door for substantial savings for our users.
"For me, the most memorable moment of 2018 was welcoming over 200 customers and colleagues from all around the world to the CONNECT users conference in Lisbon, Portugal. I found it exciting to hear operators share their experiences and success stories and quantification of the impact our solutions deliver to our customers and onto thousands of crew and millions of passengers”, says Peter Andersson, Vice President Crew Management. "Also 2019 has started strong, and we look forward to continue pursuing excellence together with our customers. Optimization matters."
(Find more information here on why optimization matters and the value of great decision support.)

NTSB Keeps Fatigue on Most Wanted List.

The US National Transportation Safety Board (NTSB) just recently updated their 'most wanted list' for safety improvements. The list identifies the top safety improvements that can be made across all modes of transportation to prevent accidents, minimize injuries, and save lives in the future.
Reducing fatigue-related accidents remains being one of the top ten items and NTSB is calling for a comprehensive approach to combatting fatigue in transportation, focusing on research, education, and training; technology; sleep disorder treatment; hours-of-service regulations; and on and off-duty scheduling policies and practices.
Find more information through this link, as well as this video.

Model. Collect. Share. Stay Organised.

CrewAlert Pro continues to evolve. In the latest version just released on the iTunes Appstore we have added a feature to easily export and import data - making it simpler to move between an iPad and an iPhone while using the same information. Recorded sleep from wearables on the iPhone can thereby be used also on an iPad, as well as having your self-assessments in sync. 
The new export/import functionality is utilizing iCloud files, Dropbox and Google Drive, now making it straightforward to build, maintain and share a repository of modelling of standard scheduling patterns, fatigue reports, incidents and accidents. Enjoy!
(Please find CrewAlert Pro here on Appstore.) 

Underwhelmed by Your Current Analytics Capabilities?

Your efforts within your FRMS to control and reduce overall fatigue risk relies heavily on your analytics capabilities. Understanding why, where and when risk is at abnormal level is crucial for deciding how to best address it. Analytics capabilities comes in four flavours:
Descriptive analytics answers the question of what happened. For instance, learning when, where and why you had higher fatigue risk in the rosters of the previous months operated - from fatigue reports (if they are believed to be representative) and/or an analysis by a validated bio-mathematical fatigue model such as BAM. Or gaining insight from a detailed fatigue data collection where crew gather sleep, assessment and performance data.
Diagnostic analytics allows you to measure against other data to answer the question of why something happened. Thanks to diagnostic analytics, you can drill down to find out dependencies and to identify patterns. Such as identifying certain flights that frequently end up in a poor roster context - and understanding what characterise that context.  
Predictive analytics tells what is likely to happen. It uses the findings of descriptive and diagnostic analytics to detect tendencies, clusters and exceptions, and to predict future trends, which makes it a valuable tool for forecasting. Thanks to predictive analytics and the proactive approach it enables, an operator can forecast fatigue risk using a bio-mathematical model and/or complementing metrics in upcoming planned rosters and adjust them accordingly to prevent or reduce risk. 
Prescriptive analytics finally, can prescribe what action to take to eliminate a future problem or take full advantage of a promising trend. An example of prescriptive analytics in this context is to use predictions from a fatigue model such as BAM to proactively reduce risk while the crew pairings and rosters are produced (during optimization). 
Are you underwhelmed with your current capabilities regarding the above? Welcome to drop us an email (link) and we will arrange a demo taking you through Jeppesen Concert, CrewAlert Pro and BAM.

Meet up with the Jeppesen experts:

APR 1-3: Flight Operational Forum, Olso
APR 9-12: AGIFORS, Mexico City
APR 11-12: FRM Training Course, Gothenburg
MAY 14-15: Jeppesen Crew and Fleet Developer Partners Conference, Gothenburg
SEP 9-13: Shiftwork & Working Time Symposium, Coeur d'Alene, Idaho
Missed out on the previous NewsFlash? It's right here.
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