- Ticketing System Update – Katalyst (Still Cherwell, just a new name)
The Katalyst implementation is continuing to progress as expected. We anticipate offering training on the new portal in March. Watch your email for upcoming training schedules.
- Newly Completed Projects (View IT Roadmap)
Nutritionist Pro: IT set up required server components and installed this software for the Department of Human Sciences to teach students how to calculate nutritional requirements for patients.
In addition, please take note of the below information:
Outlook Sending Limits: Outlook has a daily sending limit of 1,000 recipients for faculty and staff. This quota is set to limit the impact of phishing or compromised accounts. If you need to send an email to a large group of people, we recommend submitting a mass email request. For additional questions, contact the IT@Sam Service Desk.
Gain Early Access to New Systems: As our projects progress, our teams often need volunteers to test new and updated processes, products, and services. If you would like to volunteer as a tester, please sign up and keep an eye out for our emailed requests.
