You are receiving this email because our records indicate you have used the Duo 2FA phone call and/or text options in the past.
Dear colleague,
Effective July 17, 2018, Duo phone call and text options for two-factor authentication (2FA) will be discontinued.
To continue accessing university applications (e.g., Canvas, CIS, Box) without disruption, you must select another method for Duo 2FA before July 17, 2018. If you do not select another method, you will not be able to log in to the majority of university applications after July 17. The university's Strategic Information Technology Committee approved this decision for a number of reasons – most importantly, recent industry guidance and practice has indicated that phone calls and text messages are vulnerable and not considered secure methods of authentication. There is also a significant cost associated with providing these authentication methods. The phone call option was intended to be a backup or emergency method for using Duo, yet for many it has become their primary method. The new backup option for Duo authentication will now be completed through the central university help desks (contact information below).
