September 8, 2026

Dear Denver YMCA Member,

Big improvements have officially arrived at the Denver YMCA! Our new YMCA online account system and updated mobile app are now live, designed to make everything from registering for swim lessons to reserving group exercise classes simpler and more convenient.

Thank you for your patience as we update our systems. Here are a few important updates to help you navigate these exciting changes:

iOS Users: You will need to update your app in the Apple App Store. Search for "YMCA of Metro Denver" and click on the new app with the black tile (do not just click "open"). Once you click on the black tile, you'll see an option to update, and you can follow the steps as a first-time user. If that does not work, simply delete the former Denver YMCA app (gray tile) and download the new one (black tile).

Android Users: Stick with us! The new Denver YMCA app is not yet available in the Google Play store. According to Google, it's "In Review."

Workaround for Android Users: You can still set up an account and reserve fitness classes! Go to denverymca.org/fitness-class-reservations, click on your home branch and look at the top right for "Login to make reservation." Follow the steps to set up as a first-time user.

If you joined the Y on or after August 7, you may experience a slight delay as your information transitions over to our new system. Please just check in at the front desk when you arrive, and our Y team will happily assist you!

As a reminder, there are two distinct steps to updating your technology:

Step One: Create a YMCA Account. This is so you can see your member account information, add on an individual (if your membership allows) and see future transactions and program registrations like swim lessons or member activities.

Step Two: Create an account in the Denver YMCA mobile app (iOS link). You will need to do this so you can easily view schedules and reserve your fitness classes.

We know new technology can take a little getting used to, and you won't have to navigate the change alone! On-site support is available at our YMCA branches on Sept. 9 and 10 to help you get everything set up.

You can always come see us at the front desk or submit a request via our Contact Us form.

Thank you for your patience as we upgrade our systems to build a better YMCA experience for you.

See you at the Y,
The Denver YMCA Team