News and resources for airport employees.
News and resources for airport employees.
Timberline store at PDX & Timberline lodge with mountain in the background and skier in the foreground
Nominate Outstanding PDX People and
They Could Win a $250 Timberline Lodge Gift Card
As you know, the PDX People Customer Service Awards recognize airport employees who truly stand out as extraordinary. There’s an additional prize this quarter: All award nominees are entered to win a $250 Timberline gift card!
The gift card can be used at the PDX store or at Timberline Lodge in Government Camp and can go toward lift tickets, rentals and merchandise.
Getting outdoors during the winter months is a great way to improve your mood, get some exercise and enjoy a healthy dose of vitamin D. Learn more at the virtual award ceremony on Tuesday, Jan. 25, which will feature a video made in partnership with Timberline Lodge on the benefits of outdoor winter activities.
Anyone can submit a nomination and all nominees are eligible to win. If you know a PDX employee who provided exemplary service or went above and beyond between Oct. and Dec. 2021, submit a nomination now.
Nominations are due Friday, Jan. 7. We’ll select one recipient and the winner will be announced at the PDX People Customer Service Awards on Tuesday, Jan. 25.
Nominate a PDX Employee
Snow on the construction jobsite.
What's New With PDX Next: Watch the December Forum, Bag Road Changes
December Forum: Look no further – we've got the inside scoop on construction at PDX. Jen Reynolds with the Port of Portland along with Pat Bifone and Caitlin Powell of Hoffman-Skanska shared the latest construction updates and answered your questions about PDX Next.
Find out how snow affected construction, what those tents on the roof are all about, what's going on behind the scenes in the former Clocktower Plaza and much more in the last forum of 2021. Watch the December forum now.
Bag Road: Starting Tuesday, Jan. 4, make up units seven, eight and nine will be accessible from the south only. This is due to mega column nine reducing the available roadway to one lane of traffic, north-bound only. Flaggers will be in place to assist with this change.
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339. 
Sensory room doors, inside the rooms showing mobile sensory station, tacticle art and comfy seats.
Sensory Room Now Open on Concourse D
In case you missed it, we've been working with KultureCity to open a sensory room at PDX – a space geared toward visitors with cognitive or sensory processing challenges. In great news, the room is now open on Concourse D by gate D10. This space features a mobile sensory station, comfortable seating options, tactile art and a calming, comfortable atmosphere.
This new room is part of our ongoing work to increase accessibility at PDX. Key to this effort? Increasing the knowledge of the PDX People team. With this in mind, KultureCity offers an educational video to help you learn more about sensory rooms. Many of your coworkers completed the course last month and shared great feedback on the training:
"I found this to be very informative. I have always considered myself to be open and thoughtful of other’s needs, but I didn’t realize how much I didn’t even know. Thank you for offering this resource."
"Thank you for the opportunity to take the sensory inclusive training. Anything to be more knowledgeable to help PDX guests is much appreciated."
"I LOVED this training! I have many family members and friends who will benefit from this kind of awareness!"
If you haven't yet completed the course, you can watch the 30-minute video and take a short quiz at any time – score 80% or higher and you’ll be rewarded with sensory inclusive certification. 
Collage of header images from top PDX Next stories: model of new main terminal, roof in progress, rendering of roof over new main terminal, roof in progress with construction equipment, Concourse B
PDX Next Year Review: Hellloooo 2022!
It’s time to say goodbye to 2021, a year filled with many highs and lows. At the airport, we kept going with a brilliant team of construction workers, architects and landowners to make PDX even more, well, PDX. That means creating healthy spaces optimized for sustainability, earthquake resilience and your wellbeing. Along the way, we made room for new artists that celebrate the diversity of our region.
Here’s a look back at our most-read stories in 2021 and the work we did to make the airport we love even better. There's a lot to look forward to in 2022 when we raise a new roof over PDX...and we can’t wait to keep showing you all the magical stuff happening behind the scenes.
Line of parked Trimet buses
TriMet Temporarily Reduces Service Starting This Sunday 
Starting this Sunday, Jan. 9, TriMet will reduce current bus service levels by about 9% due to a severe staffing shortage. This will impact 20 of their 84 bus lines, bringing service back to the level TriMet adopted in April 2020 in response to the COVID-19 pandemic. By taking this step, they hope to increase schedule reliability so riders experience fewer canceled or late buses.
TriMet also focused their adjustments on maintaining service in areas with high concentrations of people with low incomes and communities of color, while keeping connections to education, jobs, health care and service centers.
Increasing Diversity in Aviation Careers
JP Wilson's name and face might be familiar – he's the interim station manager for Alaska Airlines at PDX and Base Chief Pilot. He's also co-leading True North, an effort to train and hire more pilots of color.
“When I look back at my career, it would have been great to have somebody with a diverse background to be able to mentor me as I made it to the airlines," Wilson notes. "That's something that is very difficult because there's just not many of us.”
There are other programs dedicated to similar efforts as True North. The Red-Tailed Hawks Flying Club is one; their mission is to introduce young people of color to careers that might otherwise seem off-limits to them. This year, United Airlines opened the doors to a flight school to provide training for pilots with little-to-no experience and aims for half of their students to be women and people of color. Are you involved in efforts to increase equity in aviation? Tell us about it. 
New roof in progress reflected in rainy asphalt.
PDX in Pictures
The new year is often a time for reflection, and this mirror image of the new roof in progress captures that message perfectly. Thanks to Airport Duty Manager Brian Burk for taking this beautiful shot. If you have a photo of life around PDX, email it to PDX People Communications –we might use it in a future PDX in Pictures.

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