May is a great time to re-engage clients, revisit protection needs, and create meaningful planning conversations before summer arrives. This month, we’re highlighting valuable DIAM resources designed to help advisors uncover opportunities, simplify conversations, and grow business across life, annuity, LTC, and business markets.

Welcome to your DIAM Resource Center: a one-stop destination for sales ideas, client-friendly materials, and advisor tools designed to help you create opportunities and close more business.

Whether you're preparing for a client review, prospecting for new opportunities, or looking for planning strategies, these resources are built to support your success.

Click below to explore our DIAM Resource Page.

Genworth Life Insurance Company of New York has introduced a new 3.5% Compound Benefit Increase Option (CBIO) for eligible New York Partnership Choice I policyholders.

This option may help policyholders lower premiums while still maintaining accumulated long-term care benefits and continued future growth at a reduced rate.

Policyholders may also have additional options available to help manage premiums, including adjusting benefit amounts, inflation options, or elimination periods.

It’s important to review any coverage changes carefully, as adjustments could impact New York State Partnership status and related Medicaid asset protection benefits.

Advisors with clients impacted by these changes should reach out to their KAFL sales team for support, coverage review discussions, and client conversation guidance.

Eligible Policy Prefixes

Choice I policy prefixes include:
UDG, VDG, NDG, ODG, KDG, HDG, and URP.

Effective April 27, 2026.

Symetra - Mastering the Mechanics of IUL: Webinar Replay

Nat'l Life's Tactical Tuesday | Executive Benefits: Strategies to Recruit, Retain, and Reward Key Employees: Register Here

Principal's Overhead Expense and Business Loan Protection: Watch Here

John Hancock - Longevity Preparedness Tool: Click Here

LIMRA: Understanding the Elusive Life Insurance Consumer: Read Here

Hancock Talks' Inside Your Heart’s Performance Engine… : Listen Here

Navigating Impairments with MMSD:

Underwriting Guide

Lupus Recap

Register for the next sessions on GLP-1 on June 10

Chronic Kidney Disease July 8

Muscular Dystrophy and Muscular Sclerosis August 12

Disability Insurance Awareness Month is a great reminder that protecting income is one of the most important conversations advisors can have with clients.

From an underwriting perspective, early preparation can help create a smoother experience and set better expectations from the start.

DI Underwriting Tips:

Many clients are healthy enough to qualify for coverage—they simply haven’t explored their options yet.

The earlier these conversations happen, the more opportunities clients may have available to them.

KAFL Tip:

Income protection conversations work well during:

Reach out to your KAFL underwriting or sales team for prescreen assistance, case guidance, and DI support resources during DIAM and beyond.

KAFL is thrilled to announce the addition of Ruby Sojourner to our Medicare team!! 

Ruby joins as a Medicare Support Specialist and brings 5+ years of experience as an agent, team lead and retention specialist.  

She's a huge asset who will be a go-to for Medicare brokers in a variety of ways – support with quoting, enrollments, commissions, navigating carrier systems, compliance, onboarding, training and more.  

Ruby’s originally from Vermont and now calls Charlotte, NC home. 

She’s excited to meet and work with you, and she can be reached at (585) 440-0695 or ruby.sojourner@kafl.com.  

Our Service Team recently took some time to step away from the day-to-day and get hands-on with a pottery team-building experience. From shaping clay to sharing plenty of laughs, it was a great reminder that strong teams are built through connection, collaboration, and a little creativity along the way.

Bottom right picture from left to right:
Carly Cressman, Katie Mercadel, Stephanie McQuade and Joe Hale

KAFL’s office has relocated!

359 N. Washington Street
Rochester, NY 14625

Please ensure all mail and deliveries are sent to this new location. If an in-person appointment is needed, we kindly ask that you call ahead so we can best accommodate your visit.