In September & October 2025, Condair issued two Technical Bulletins outlining the required electrical retrofit and software update for all affected RS Series I & RS Series II humidifier units. These upgrades are essential to ensure long‑term product safety, reliability, and to reduce the risk of electrical damage.
To help accelerate the completion of this retrofit program, Condair is offering additional support by directly following up with the contractors and/or end users responsible for the affected units. If you would like Condair to assist with this process, please provide the contact details of the contractors and/or end users who currently own or service the units originally purchased through your organization.
Providing this information will allow Condair to directly contact the appropriate parties, help coordinate retrofit kit distribution, and expedite the completion of all required updates by February 28th, 2026, and take some workload of your back.