TB-22-01
TB-22-01
  TECHNICAL BULLETIN
ML Princess 3 Component Shortage
TB #:  TB-22-01
Date:  January 27, 2022
Product Lines Affected:  ML Princess 3
Overview
Ongoing challenges in the global supply chain have led to significant delays in the receipt of critical components required for the ML Princess 3. This material shortage is expected to last into September 2022, which will, unfortunately, impact our ability to produce and deliver these units.

The current situation has presented a unique opportunity to introduce a new product that will permanently replace the ML Princess 3, effective immediately.

The ML Princess 2 Max has a similar capacity and overall design as the ML Princess 3, with the main difference being the number and capacity of the nozzles. The Princess 2 Max uses up to eight 14.3 lb/hr (6.5 L/hr) nozzles, while the Princess 3 uses up to twelve 10 lb/hr (4.5 L/hr) nozzles. The Princess 2 Max uses a smaller motor, resulting in a lower noise level than the Princess 3 as well as 40% less power consumption.

Please review the information below to learn how this new product will transform the ML Princess portfolio. 

Spare parts for the ML Princess 2 Max
Spare parts for the ML Princess 3 will continue to be supported
We sincerely apologize for any inconvenience this may cause. We appreciate your patience during this uncertain time and assure you that we will do everything we can to minimize the impact this will have on any affected orders.

Our Customer Service team will be contacting Agents with affected sales orders directly. Upon confirmation that the swap is feasible for your specific project, you will have the option to directly replace any pending ML Princess 3 units with the new ML Princess 2 max. Should the swap not be possible, your order may be canceled without penalty.

Please feel free to contact either myself or Condair Customer Service, na.inquiries@condair.com, with any questions or concerns. 

Best Regards, 
Karly Treleaven
Technical Product Manager


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