Dear Valued Member,
Although vigilance remains the watchword, things are changing for the better, both in society and in our industry. It’s the “end of the beginning” to quote Churchill as vaccinations get rolled out, admittedly at vastly different rates for different countries. In our industry, ATMIA has received the first application for an official Next Gen ATM certification. This will truly be a new beginning for a 50 year-old industry, a reinvention, a change of direction. It will signal the dawn of ATM 2.0.

But certified as what? Certified to be compliant to the API-based Next Gen ATM architectural blueprint 2.0 version. Certified as integrating the ATM and the mobile phone and its apps on an interoperable basis within the Next Gen ecosystem. To me, it signifies: certified as future-proofed.
It’s not just the online Next Gen self-certification system that went live during lockdown: ATMIA and the ATM Security Association have completed the construction and testing of a new global Crisis and Crime Intelligence Management System which will be launched this May.  This will be the industry’s first global-scale intelligence system for ATM crime data as well as information related to crises faced by the industry, whether the pandemic, an environmental disaster, a financial crisis, a war or a terrorism incident. The new system will enable the industry to have a new global Response Centre/Center to coordinate intelligence, best practices and information for smart, collaborative solutions and responses.
All of this development and innovation bears testimony to the resilience and inventiveness of the ATM industry which ATMIA proudly serves. Together, we can make sure the future is brighter than the past.
Warmest regards,

Mike Lee
P: +27-21-9750752; C: +27 (0)729561351

Members of the Month
Our Member of the Month for April is Vortex Engineering Private Limited.
Vortex Engineering is an innovative and leading provider of Automated Teller Machines (ATMs) and multi-vendor ATM management software products. With a strong foundation built on years of focused research & development, Vortex has revolutionized the ATM industry with its unparalleled cost-effective range of green ATMs to achieve the highest return on investment (ROI). Our world-class ATM Monitoring and Management software enables digital transformation of the ATM channel management at the lowest total cost of ownership (TCO) across the industry. Vortex is fostering financial inclusion globally by changing the face of self-service banking with its reliable and sustainable range of products and solutions.


Africa and Middle East ATM Developments Webinar

Make plans to join us on June 2, 2021!

ATM growth and technology is continuing to evolve in emerging and exciting markets of Africa and the Middle East, both with bank ATMs and IAD retail ATMs. At the same time, Next Gen ATMs will link up to mobile apps in a new API App model, paving the way for further innovation in these regions. Join ATMIA, the ATM Security Association and the Consortium for Next Gen ATMs in assessing the impacts of changing technology and consumer behaviour on the future of ATMs.
We will also introduce a brand new online Crisis and Crime Intelligence System for the ATM industry, which can monitor global crime, fraud and attack trends and provide space for providing information and coordinating responses to the impacts of crises like the coronavirus pandemic or environmental disasters. Listen to thought leaders and industry experts address global and regional issues and opportunities facing the ATM industry in Africa and the Middle East.

here for more information.

New ATMIA Position Paper on Universal Cash Deposits at ATMs

ATMIA published a public position paper recommending the widespread adoption of Universal Cash Deposit systems and standards for ATM networks worldwide.

The paper, which will be posted in the public domain and sent to regulators, promotes the position that Universal Cash Deposit for ATMs will assist communities and businesses in dealing with the decline in bank branches, while making cash itself more competitive in order to protect on-going access to cash for all demographic groups.

Read more here.

Enter the ATMmy's!
The only marketing award program for the ATM industry is officially accepting submissions through May 1st. Will you be the next industry winner? 

here for more information.

Follow ATMIA on Google News
For comprehensive up-to-date ATMIA news coverage, aggregated from sources all over the world, follow ATMIA on Google News here.

Next Gen ATMs

Launch of Next Gen ATM System Inaugurates Global Race to Reinvent ATMs

The ATM Industry Association (ATMIA) launched the official global certification system for Next Gen ATMs, the culmination of a four-year long industry project to create a new API App model for ATMs, integrating ATMs and mobile phones in one seamless new ecosystem.

“I’m proud and delighted to announce that the Consortium for Next Gen ATMs, made up of over 400 participating companies in 55 countries, working together since 2017, has created a brand new global architecture for app-based ATMs,” said Mike Lee, CEO of ATMIA, Chairperson of the Consortium for Next Gen ATMs and President of the ATM Security Association. “Now that the online certification system for the new architecture has gone live on the ATMIA Next Gen portal, companies from anywhere in the world can certify their ATM products and services as Next Gen ready and receive their association certification badge of approval.”

Read full article.

ATMIA Blog: ATMIA Publishes Next Gen ATM User Interface & Metrics

To mark the milestone of launching the online self-certification system for Next Gen ATMs, which enables customers to transact at ATMs via their mobile bank apps, ATMIA has published its global “Next Gen ATM User Interface and Metrics” best practices. The aim of the new industry manual is to guide ATM operators, vendors and service-providers to measure how to maximize the customer experience and interface at Next Gen ATMs.

The Next Gen ATM User Interface & Metrics report explains why the architecture of the Next Gen ATM blueprint, launched in November 2020, is geared to enhancing the future of ATM consumer experiences and outlines all the relevant factors to measure the improvement of the user interface (UI).

GET INVOLVED - GET NOTICED: Become a Next Gen Champion!

Today, we invite your company to become an official ATM Next Gen Champion.  Your company will not only be supporting the future of the ATM industry but be noted as one of those leading the way!  The details and benefits of the Champion package are at this link for you to consider. Our packages start at $1200 per year – that is only $100 per month.  If everyone contributes a little we can achieve a lot!

For questions or get signed up contact Dana Benson.

Next Gen ATMs Newsletter

Check out the most recent issue of ATMIA's Next Gen ATMs newsletter. The newsletter provides you with the most recent news and industry updates. And don't forget to subscribe to the newsletter! 

Read more here.


News From ATMIA Members Worldwide 

CR2 named as Leader in SPARK Matrix: Digital Banking Platform, 2021 Report

Quadrant Knowledge Solutions has named CR2 (, the Digital, Self-Service and Payments solutions provider as technology leader following the publication of their SPARK Matrix: Digital Banking Platform 2021 Report.

The research included comprehensive research and in-depth analysis of the major market vendors – evaluating their product portfolio, market presence and customer value proposition – then ranked and positioned the 17 vendors within the SPARK Matrix, based on technology excellence and customer impact. 

Read full article. 
A changing landscape: 2020 sees a global shift in financial malware threats

In the report, titled Financial Cyberthreats in 2020, it was found that while the overall volume of threats via PCs or mobiles decreased during this period, Kaspersky experts noticed cybercriminals using new and advanced propagation techniques. The geography of attacks has become more diversified and extensive – especially from a mobile financial malware perspective.

Traditionally a lucrative avenue for malicious users, these developments, and the focus on mobile represents a change of tack. Mobile bankers have experienced particular impact by this, being a type of malware that is designed to steal users’ credentials, or even funds from users’ accounts.

Read full article. 

Submit an Article for Publication in this Newsletter

Supply up to 250 words, your company logo and/or photograph (as separate .jpg or .png files), and your company website address. Please email material to Erika Navarrete.


ATM Security Association

Contact Hope Lerman at ASA for more information or to join. Use Promo Code HLAPR21.

Coronavirus and ATMs: Updates and Messages

ATMIA has created a webpage for fact-based messages about how the coronavirus pandemic affects us and our industry. ATMIA is here for you and for all ATMs throughout the world. You are constantly in our thoughts. Please stay safe.


Get the Most Out of Your ATMIA Board Membership!

Don't see your logo listed on the side of this newsletter? Upload your company's logo to your membership account or send it to Erika Navarrete.
ATMIA Member Only Benefit

Market Intelligence Library

The MIL contains some strong overviews of the payment and regulation landscapes in a number of different countries. It includes recently issued articles and document on ATMs and payments, plus key items from the press.
The following links will take you to listings of current interest:
Join or Renew Your Memberhip with ATMIA
Make a Contribution to any ATMIA Industry Fund
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Africa and Middle East ATM Developments Webinar

Wed. June 2, 2021
9:00am - 10:00am CST

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