We are excited to announce the launch of the Experience Leaders Circle (XLC). With in-person and virtual meetings, the XLC brings together senior experience leaders for sustained and purposeful connection, learning, conversation and sharing in a safe, confidential, supportive and affirmative environment. Learn more.
Health information technology (HIT) has been heralded as the savior of U.S. healthcare, offering a chance to limit soaring costs, improve patient outcomes, connect providers to foster patient-centered care, and actively engage patients in their own healthcare.
This paper proposes that the introduction of HIT into patient rooms and the insertion of HIT platforms into the provider-patient relationship may negatively affect interactions between patients and medical staff.
The right to die is a complicated and controversial topic. Kati, a passionate and loving Occupational Therapist, shares the story of a family asking for her guidance when the suffering became too much.
Dr. Millstein shares some overlapping skill sets and opportunities to learn from the Genius Bar. Most notable is our common essential need for excellent communication skills.
Dr. Swati Mehta shares why leader rounding is crucial to the human experience in the emergency department and how department leaders can successfully implement and begin leader rounding.
This week we will highlight the Institute's top attended webinars of 2019. Facilitated by patient experience leaders from around the world, webinars share proven practices and strategies to implement in your own organization.
Presented by Henry Ford Health System's Kelley Dillon, M.A. OD, Director-Physician Communication & Peer Support and Carol Bridges, Physician Communication Consultant
Presented by Froedtert & The Medical College of Wisconsin's Kelley Dillon, M.A. OD, Director-Physician Communication & Peer Support and Carol Bridges, Physician Communication Consultant
Presented by Janet Giordano, Clinical Nursing Coordinator, St. Jude Children's Research Hospital & Diane McGarry, Manager, Patient and Family Experience, St. Jude Children's Research Hospital
Presented by Deanna Frings, MS Ed, CPXP, Vice President, Learning and Professional Development, The Beryl Institute Becky Reisinger, Manager, Learning and Professional Development, The Beryl Institute
Membership makes you part of the professional home for patient experience leaders. Gain access to resources, connections, and tools to support your individual growth and build your organizational capacity to drive experience improvement.