Patient Experience Newslink

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PATIENT EXPERIENCE NEWSLINK is The Beryl Institute's monthly publication featuring important policy analysis, publications, research, press and current affairs to enhance and inform your work. POLICY 2018 Outlook: What Healthcare Industry Insiders Are Watching in the Year Ahead   As the year begins, there are still significant policy questions surrounding programs for children's health insurance, drug pricing, etc. This article provides a sense of what hot-button issues healthcare experts will be watching in 2018. (Modern Healthcare, December 2017) Hospitals Face $1.6B in Medicare Payment Cuts After Judge Dismisses Lawsuit: 6 Things to Know A federal judge has dismissed an injunction requested by hospital groups and health systems to block payment cuts for drugs purchased through the 340B Drug Pricing Program. (Becker's Hospital CFO Report, January 2018) Despite Prod By ACA, Tax-Exempt Hospitals Slow To Expand Community Benefits The federal health law’s efforts to get nonprofit hospitals to provide more community-wide benefits in exchange for their lucrative tax status has gotten off to a slow start. (Kaiser Health News, January 2017) PRESS Using Patient Education to Enhance ICU Patient Experience   Patient education materials are plentiful in hospitals, but fragmented care and information sources hinder the overall ICU patient experience. (Patient EngagementHIT, January 2018) Putting the Patient at the Center of Patient-Centric Support Programs This article explains why brands need to dive deeper into the patient experience with a market research approach that better engages patients. (PharmaLive, December 2017) Direct Communication Key to Quality Patient-Centered Care, Physician Satisfaction Many radiologists want to communicate more directly with patients but feel constrained by time and their workload. This article expands on why practicing patient-centered radiology entails more than just talking to patients. (Radiology Business, December 2017)   PUBLICATIONS Communication at Transitions: One Audacious Bite at a Time   To be audacious and take significant steps toward achieving the Quadruple Aim, this study explores how patients and caregivers can better understand key features of their health journeys. (Journal of Participatory Medicine, December 2017)   Empowering People to Help Speak Up About Safety in Primary Care: Using Codesign to Involve Patients and Professionals in Developing New Interventions for Patients with Multimorbidity   Patients with multimorbidity may face particular barriers to quality of care and increased safety risks due to the complexity of managing multiple conditions. This article aims to use design materials to codesign new interventions to improve safety in primary care. (Health Expectations, December 2017)   Ethical Issues in the Design and Implementation of Population Health Programs Population health has the potential to improve patient care and health outcomes for individual patients. However, specific population health activities may not be in every patient’s best interest in every circumstance, which can create ethical tensions for individual physicians and other health care professionals. (Journal of General Internal Medicine, December 2017)  FROM THE INSTITUTE With Healthcare at the Edge of Uncertainty, Human Experience Matters More than Ever 2018 brings continued uncertainty for healthcare and shifting pressures on our healthcare systems globally. With our eyes forward and our hearts grounded in the human experience, we can continue to change healthcare for the better for one another and for all it serves. (January 2018) Using Shared Governance to Improve the Patient Experience Gen Guanci with Creative Health Care Management explains how shared governance has proven to be a highly successful partner in crafting strategies that yield sustained imrpovements. (January 2018) FROM PATIENT EXPERIENCE JOURNAL VOL 4, ISS 3 Effects of a hospital-wide physician communication skills training workshop on self-efficacy, attitudes and behavior This study examines a 7.5-hour, multi-specialty, hospital-wide physician CST workshop in a large academic hospital system and its effects on participants’ self-efficacy, attitudes, and behaviors related to communicating with patients.   Patient safety: just ask. Patients as reporters of real-time safety data; a pilot project to improve patient safety in secondary care This research aims to create a patient-centred mechanism to monitor patient-perceived safety concerns and provide immediate resolution of highlighted issues. Maintaining public health insurance benefits: How primary care clinics help keep low-income patients insured This study identified strategies used by Community Health Centers to assist patients with insurance applications, and assessed patients’ receptivity to these efforts. The impact of provider service networks in Florida Medicaid managed care on enrollees’ satisfaction The objective of this study is to find the differences in enrollees’ satisfaction between two different types of Provider Service Networks.  > View all articles in PXJ Vol 4, Iss 3 Join the discussion on patient experience topics in The Beryl Institute LinkedIn group. Forward to a friend or share with colleagues by clicking the social media links at the top of this e-mail. Was this message forwarded to you? Sign up for Patient Experience Newslink. The Beryl Institute provides Patient Experience Newslink to share a broad range of current patient experience news and headlines. The Institute does not endorse the views expressed via these links or any products or services offered. Special thanks to our Supporting Partners. These organizations have contributed to the future of the field by supporting the continued growth of The Beryl Institute as the global community of practice on improving the patient experience. connect with us: The Beryl Institute | 1560 E Southlake Blvd, Ste 231 | Southlake, TX 76092 www.theberylinstitute.org

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