We are excited to celebrate Patient Experience Week as we kick-off our Virtual Patient Experience Conference 2020 this week and celebrate the incredible efforts of our community to elevate the human experience. We understand this might not be the best time for all individuals and organizations to participate. The resources available through our website are accessible year-round to offer inspiration to support planning when you are ready.
| |
Yesterday, we kicked off the Virtual PX2020 Conference with opening virtual session, Human Experience 2020: Where We Go From Here. from Jason Wolf, PhD, CPXP, President & CEO, The Beryl Institute. This year's opening video highlights the challenges as well as victories of those brave individuals on the frontlines fighting the current healthcare crisis.
| |
We are happy to announce the recipients of the 2020 Patient Experience (PX) Innovation Awards. The PX Innovation Awards celebrate efforts to change cultures, implement new strategies and build true partnerships with patients and families. The awards recognize innovations from organizations, patient/family advisors and individual healthcare professionals.
2020 PX Innovation Award recipients:
- Organizational Innovation Award – InnovaCare Health
- Innovative Healthcare Professional Award – Dr. Julie Kennedy Oehlert, Vidant Health
- Innovative Patient/Family Advisor Award – Corey Kimpson, Cambridge Memorial Hospital
| |
PX Connect is an online community that allows members to network and collaborate, offering a forum for exchanging ideas and resource sharing.
| |
To Care Is Human Podcast All Hands on Deck: Healthcare Heroism During COVID-19
How do healthcare teams at a large University hospital handle daily patient care during the time of a global pandemic and immense stress? Dr. Craig Rackley, Assistant Professor of Medicine at Duke, depicts the measures that he and his fellow practitioners are taking to reserve resources such as PPE in order to work as safely and efficiently as possible during this time.
| |
April 30, 2 - 3pm ET
Moderated by Jason A. Wolf, Ph.D., CPXP, President & CEO, The Beryl Institute Joined by Guest Panelists from the Global Steering Team
| |
May 1, 11am ET
The Beryl Institute will continue to share headlines from the community regarding COVID-19 related efforts and will encourage participants to connect and reflect using the chat function in Adobe Connect.
| |
May 8, 11am ET
The Beryl Institute will continue to share headlines from the community regarding COVID-19 related efforts and will encourage participants to connect and reflect using the chat function in Adobe Connect.
| |
May 12, 2 - 3pm ET
Facilitated by: Marie Abraham, MA, Vice President, Programming and Publications, Institute for Patient-and Family-Centered Care
| |
May 15, 11am ET
The Beryl Institute will continue to share headlines from the community regarding COVID-19 related efforts and will encourage participants to connect and reflect using the chat function in Adobe Connect.
| |
May 19, 2 - 3pm ET
Presented by: Jocelyn Cornwell, Chief Executive, The Point of Care Foundation
| |
May 22, 11am ET
The Beryl Institute will continue to share headlines from the community regarding COVID-19 related efforts and will encourage participants to connect and reflect using the chat function in Adobe Connect.
| |
May 29, 11am ET
The Beryl Institute will continue to share headlines from the community regarding COVID-19 related efforts and will encourage participants to connect and reflect using the chat function in Adobe Connect.
| |
APRIL'S FEATURED STRATEGIC LENS
| |
This month we highlight the Institute's Experience Framework strategic lens, Patient, Family & Community Engagement - central to any experience effort are the voices of, contributions from and partnerships with those receiving care and the community served.
| |
Marian Hamilton, Founder, The Ken Hamilton Caregivers Center at Northern Westchester Hospital, shares the importance of caring for the caregiver during and after their time in the hospital and provides a few examples of how we can support this population.
| |
D'Anna Holmes, Program Manager, Patient Engagement, Northwestern Memorial Hospital, shares her patient experience journey as a mom and provides three things she's learned from her experiences to apply every day as a patient experience professional.
| |
Dianne Arnold, Patient Relations Specialist and Lilly Vautour, Senior Social Media Specialist at Boston Children’s Hospital shares way social media can positively impact the patient experience while supporting patients and families. Meeting patient and families on social media channels provides organizations the opportunity to provide hope, inspiration and reputable information. Creating a safe, welcoming place for patient and families to express themselves is important to the overall patient experience – before, during and after care.
| |
Special Thanks to our Supporting Partners
| |
|
|
|
|