Dear Spartan Community,

We are excited to share an important update regarding the future of the San José State University campus store.

San José State University is partnering with Follett Higher Education, a leading provider of campus retail and course materials solutions, to enhance the overall campus store experience for our students, faculty, and staff. This transition marks a new chapter focused on improved service, expanded offerings, and a more seamless experience both in-store and online.

What this means for you: 

What’s Next

Over the coming weeks, you’ll begin to see updates as we prepare for the official transition.  

Faculty Members

Please note that Summer 2026 adoption submissions have been collected from Barnes & Noble, the current provider. Follett Higher Education is cross checking all course materials with Academic Scheduling to ensure no adoptions are left behind. Emails will be sent to faculty members by the Follett Course Materials team with more information. Lastly, a course materials focused message will be distributed to all faculty, which will include instructions and resources for your use before the end of the week. 

Follett will begin greeting our Spartan community in person at several upcoming campus events: 

These events will be great opportunities to connect, ask questions, and learn more about what’s ahead.

We’re Here to Support You

If you have questions during this transition, dedicated support resources will be available. Reach out to Rickey Pozos, Market Leader, at rickey.pozos@sjsu.edu.

We will also host Zoom office hours starting on April 21 through May 27, 2026 on Tuesdays and Wednesdays to answer questions for any topic, including course materials, adoptions, and general merchandise.  

This partnership is centered on you, our Spartan community, and we’re confident it will bring meaningful improvements to your campus store experience.

We look forward to this exciting transition and to serving you in new and better ways.

Warm regards, 

Maureen Pasag

Senior Associate Vice president for Finance and Business Services

Sara Bonakdar

Associate Vice President for Strategic Business Services  

^{This message was sent to the entire university community, including all students. This also includes all faculty, staff and MPP employees who received this email outside the regular SpartanMessenger cadence to communicate a development affecting all colleges and divisions, especially faculty. All other routine emails to employees must go through the SpartanMessenger submissions process for review and approval by University Marketing and Communications.} 

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