We appreciate hearing from many families who took a moment to thank our staff for their care of a loved one. Here are just a few…
From Lorraine – whose mother, June, is a current long-term resident
Lorraine is a nurse and had at one time served as a volunteer at LCC with Pastor Heller. She shared, "How truly wonderful the 1N staff has been. I appreciate that they laugh with my mother and joke with her and make each other laugh."
From Maria - whose mother, Dierdre, passed on January 11th
I would like to thank LCC for taking wonderful care of my mother, Deirdre (a.k.a. Dee). She loved the care she received on One North, and in the entire LCC. Everyone was continually kind and patient, always good-hearted and helpful. The nurses Cherie, Jeanelle, Marsha, Soraya, Cindy, Jackie, and Lisa, and the CNA's Tanaya, Chris, Ann, Racine, Simon, Augustina, Latoya, and Chris, as well at the activities specialists Carolyn and Sharon, all worked harmoniously to bring a beautiful life to my Mom on a daily basis. Dr. Nesheiwat and Andrea Guzi could also be counted on to take good care of my Mom's various medical needs. Rev. Kelly-Ray Meritt led the services Mom appreciated so much, providing spiritual nourishment for her, as well as the opportunity to contribute to the church group in various ways. Mrs. Heller helped make my Mom feel comfortable and special, taking the time to talk to her about things they had in common.
My Mom enjoyed everything, the staff, the routine, the activities, and the food. She loved music, shows, and the parade too! And she loved having quiet time in her room, where she could read or rest peacefully with her feet up, maybe watching a favorite TV program.
If Mom asked for anything she needed, the response from the staff was always swift and helpful. A cup of tea? No problem! Help with a phone call? Of course! And the staff always kept me informed of anything I might need to know.
I also want to thank the front desk, the night supervisor, the cleaning staff, the maintenance staff, the appointment office, and Elizabeth in the finance office. Many of these people may not be on the front line of patient care, but their hard work did not go unnoticed. Everyone was always courteous and ready to help.
Mom passed on January 11, and I am so thankful that she had LCC during the last few years of her life. I feel God led us to the LCC, and the workers at LCC were His hands on earth during her residence there. I am very thankful for all of the care and support my Mom received.
From Monica – whose mother, Joan, passed on January 16th
Monica wrote to us two months after her mother, Joan, passed saying she would be forever grateful to LCC for allowing her to be with her mother before she died. She shared a black and white image of Rembrandt’s Healing of Peter’s Mother in law. It struck her how much this sketch reminded her of her mother, bedridden, and needing assistance to “get up!”. It had brought her comfort to think of “Jesus bending over her bedside, and with his two hands grasping my mother’s two hands, and lifting her head off the pillow as He took her to be with Him in heaven.”
In Joan’s obituary the family included this tribute: We wish to thank everyone who helped us care for our mother as her dementia progressed over the years, especially Bonnie, Gladys, Hudson Valley Hospice, and the entire staff of Lutheran Care Center, most especially the staff on 1 North. We will be forever grateful as you helped us shepherd our mother as she traveled to her true “Home”.