To all of our Portrait Simple families…
I would first like to thank you for your business and support over the last 17 years and more specifically for all of your kind thoughts and well-wishes over past 3 months. Your emails and voicemails asking about our teams and about our business reopening have given us hope that after these crazy times pass Portrait Simple will survive. Like many small businesses we are facing uncertainty and significant challenges as we craft a path for reopening.
Our current plan is to reopen on Monday, June 15th.
There are still many details to work out and a few things that could impact that date. Over the next week, our staff will be back in the studios cleaning and preparing for our “new normal.” The safety of our team and our client families is our top priority as we develop new systems and workflows to insure we all stay safe.
Here are a few important changes that we’ve made to our Business:
-We will be reducing the number of available sessions significantly (by more than 75%).
-We will be scheduling sessions 2 hours apart allowing plenty of time to clean and disinfect the studio between session.
-All sessions are by appointment only and we will no longer be accepting walk-ins
-We will only be allowing one family in the studio at a time along with a single associate.
-We will require masks while in the studio except while being photographed.
-We have changed our sales process and created a way to use multiple monitors allowing safe distancing.
-We have added the ability to do remote sales with screen sharing capabilities.
For our Rewards Club Members and Milestone Members, we will be extending your expiration date by 180 days. As always, we appreciate your loyalty to Portrait Simple and we are happy to hear any feedback or suggestions you might have as we reopen. We want you and your family to feel comfortable coming back in our studio and hope that as a team we can slowly get back to doing what we love – capturing your family’s memories!
If you would like to book an appointment please call your specific studio directly or simply reply to this email and I will forward along your request.
Stay safe, healthy and positive!