Emen Chhay with Huntleigh USA was nominated by a PDX traveler.
"Emen was our shuttle driver from the airport back to the economy lot. He was incredibly kind, informative, and courteous – helping folks stack and unstack their luggage with a friendly demeanor.
Once we returned to our car, we discovered the battery had died. While waiting for roadside assistance in the wee hours of the morning, Emen drove by again and noticed us with our hood up. He stopped and asked if we were okay. When he heard our battery was dead, he ran out and jumped our car with a charge pack, saving us a full hour or two of waiting for a tow truck. We are so grateful for his care and assistance!"
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Be Knowledgeable:
Vision Support at PDX
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| PDX offers two free tools to help travelers who are blind or have low vision navigate the airport with more independence and confidence.
GoodMaps provides audible and visual turn-by-turn directions throughout the terminal, helping travelers find gates, TSA checkpoints, restrooms, dining, baggage claim, and more, right from their phone. The app supports 18 languages and updates as construction areas are completed.
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Aira Explorer connects travelers to a live, professionally trained visual interpreter through their phone camera. Agents are available 24/7 to help describe surroundings, read signs or menus, and assist with navigating the terminal in real time.
Both apps are free to download on iOS and Android. Learn more about these apps and accessibility at PDX.
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Airport Communication Center Honors Award Winners |
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Employees in the Airport Communication Center – including airport information and paging, maintenance dispatch, and the communications center – serve as the hub of our airport.
Recently the team held an award ceremony for some of their standout team members. Read about the winners and extend your thanks and appreciation to this team that acts as the trusted lifeline between travelers and emergency personnel.
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If you worked this weekend, you likely noticed the uptick in passengers. This is just the start of our busy summer season.
Here’s the PDX travel forecast for summer 2026: Collectively in June, July, and August, more than 5.8 million travelers are expected to pass through the airport – which translates to nearly 327,000 more people (or a 6% increase) over the same stretch in 2025.
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The top three summer travel dates are all expected to be in August (20, 23, 27), with nearly 68,000 travelers passing through PDX on each of those days.
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1,500 Hand‑Made Tiles,
One Warm Welcome |
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other traces of the region’s landscape. Two years in the making, this installation was realized with local partners and the community: the Portland Institute for Contemporary Art and the Regional Arts and Culture Council hosted a community glass day, and select tiles even embed melted glass from windows at the airport’s original site to fold PDX history right into the surface.
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Our recent Passport to Inclusion event gave travelers with disabilities and their families or companions the chance to experience air travel in a supportive, low-pressure environment.
These kinds of experiences can help reduce the anxiety and uncertainty that often come with travel, especially for those with cognitive or developmental disabilities. They also help us continue building a more inclusive airport experience for all.
A big thank you to the Autism Society of Oregon, Alaska Airlines, TSA, and all our partners who helped make this event possible. Your support plays a key role in creating a more welcoming and accessible airport for everyone.
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