Jayden Pomeroy Makes PDX the Most Magical Place on Earth
Jayden Pomeroy (she/her) with the TSA, was nominated by Jessica, a PDX traveler.
"My family and I were flying out of PDX on a trip to Disneyland. It was a stressful time as there were seven of us including my two children (ages six and one) and my 84-year-old grandmother who was using a wheelchair. We had a lot of baggage between the carry-ons, personal items, two car seats and a stroller. Plus, I had medical supplies that needed extra screening, so I was stressed out.
When we arrived at TSA, we discovered my boarding pass didn’t have my lap infant printed on it, and I had to return to the airline counter to get it reprinted. I told my family to go through and I’d take the baby and my bag of medical supplies with me as I went back to get a new pass. After getting a new boarding pass, I was exhausted and very flustered. When I got back up to TSA, I was in a panic and in tears.
Jayden was the absolute kindest person I could have ever imagined. She stopped and told me that it would be okay and to take some deep breaths with her. She said, 'You got this. You made it this far and you’re almost there!' Her kindness was something I desperately needed. I am still just overwhelmed by her friendliness and compassion towards me in such a stressful time. Please thank her for what she did for a very stressed-out mom. I will never forget her."
