Celebrating PDX People
PDX People make extraordinary service part of their daily routine. To show our appreciation for these efforts, we dedicate a week to celebrating and uplifting what makes PDX one of America’s Best Airports: YOU!
This year’s celebration began with the annual PDX Excellence in Service Awards on Saturday, Sept. 9 and concluded with PDX People employee appreciation week, which ran from Tuesday, Sept. 12, through Saturday, Sept. 16.
The annual PDX Excellence in Service Awards honors customer service Superstars from each of our partners – airlines, concessions, rental cars and more – all nominated by their teams. The honored Superstars, along with their families, gathered on a sunny Saturday to enjoy games, party llamas, food and drink from local favorites and of course, recognize colleagues for their extraordinary efforts.
The appreciation events featured food from local vendors and stretched from the employee parking lot to the airfield. At each celebration, attendees enjoyed food, games and won PDX People swag.
Walt Marchbanks, Port of Portland Customer Programs & Services Manager noted, "We have something really special at PDX. Airport employees treat passengers with kindness and care, so it’s very important to reciprocate when we can. For everyone involved, your work is incredibly valuable and very much appreciated."
From roadway to runway and concourse to construction, your hard work and commitment to upholding our values are appreciated. Thank you, PDX People!
Note: We had record-breaking attendance at employee appreciation week events this year. Turnout was a delightful surprise as it meant more of you than ever are tapped in to our PDX People community, but it also meant we had a greater demand for food than planned for at two events. We added some additional events to supplement, and we'll use the information gathered this year to help plan for next year.