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An email was sent on Friday, May 15 notifying research teams of an important update to the study closure process in Clinical Conductor. 

Going forward, before a study can be closed, all patient study statuses must be updated to one of the following: Completed, Non-Qualified, Screen Failed, Run-in Failed, or Dropped.

Note, patients should not be deleted from Clinical Conductor, as this will result in loss of historical clinic and financial data.

After the patient statuses are updated, a study is not officially closed until the ACTRI Clinic Operations team has been notified. Please email Jesse Lora at JcLora@Health.UCSD.edu. Failure to notify may result in an additional annual renewal charge.

A step-by-step guide is available for reference here.

To support a more efficient study review and startup process, the Clinical Research Services Request JotForm has been updated to require the following documents when submitting a "Use of the Clinic” request:

Failure to provide these documents at the time of submission will result in delays to the review process and may subsequently delay study startup activities at the ACTRI Clinic.

The requirement of these documents will be incorporated into an upcoming standard operating procedure (SOP). 

Please ensure that both documents are included with all future Clinic service requests to help avoid unnecessary delays.

Thank you for your cooperation and support in maintaining an efficient study startup process.

We're excited to share the results of CCR's inaugural market analysis — a benchmarking review designed to ensure our service rates are fair, transparent, and aligned with peer institutions. The findings are encouraging: ACTRI's rates are competitive and sustainable across the board.

Key highlights:

We plan to conduct this review periodically to ensure our rates stay aligned with the broader research community. If you have questions about how CCR rates apply to your study or budget, please reach out to ACTRI-CCR@health.ucsd.edu.

On July 15, CCR staff will be participating in an all-team luncheon and team building activity. Most staff will be unavailable, however all currently scheduled visits will be conducted as planned.

For urgent issues, contact the respective unit:

Clinics: Bernadette Cale at bcale@health.ucsd.edu

CRC: Fanny Delebecque at fdelebecque@health.ucsd.edu

CTSS: Ana Bhatt at abhatt@health.ucsd.edu

ACTRI is seeking a Clinical Operations Supervisor (Position #139965) to lead clinical research operations and laboratory services within the CCR Clinic. This role oversees day-to-day operations and staffing, ensures compliance with research and regulatory requirements, and supervises clinic laboratory and operations staff. Key responsibilities include patient registration, scheduling, medical records, insurance authorizations, facilities management, and clinical support services — all in support of efficient, high-quality research.

The position is expected to post this week. Interested candidates are encouraged to reach out to Bernadette Cale (bcale@health.ucsd.edu) for more information.