News and resources for airport employees.
News and resources for airport employees.
Dan Van Etten Drives Home the Importance of PDX People Values
We want passengers to leave PDX feeling like they were treated as individuals, with respect and empathy. The words from a recent visitor, complimenting SP Plus employee Dan Van Etten, say it best:
"I just want to give some well-deserved kudos to Dan at the PDX shuttle service location. He was a great help, pointing me in the proper direction in a kind and happy manner. This was especially appreciated during my very hectic day. Dan made me feel like a valued customer, not just a number to be serviced."
If you know someone who creates a welcoming environment for travelers, nominate them for a PDX People customer service award! Just tell us what your colleagues do to uphold our core values of being friendly, knowledgeable and respectful. Nominations are due by Wednesday, July 7.
The PDX People customer service awards recognize airport employees who truly stand out as extraordinary. Missed the last virtual awards ceremony? View the event recording or read about past winners on the PDX employee website.
Nominate a PDX Employee
Look Fly at Work: Job Openings at PDX 
Opportunities are always sky high at the airport. If you or someone you know has dreams of joining the PDX family, more than 60 available positions from barista to baggage handler are currently posted on our PDX Jobs page. Bookmark it now and check back frequently for updates!
Think you look dashing in blue? Our TSA team is currently hiring and they're even offering a sign-on bonus. Take a look at their current job postings. 
What's New with PDX Next: Global Entry, Lost and Found Move from Mezzanine
As we prepare to close the mezzanine level for new main terminal construction, offices continue to relocate.
On Monday, July 12, the Global Entry enrollment office will re-open in their new location inside the Customs and Border Protection offices, located at 8337 NE Alderwood Road.
As a reminder, the Lost & Found office is now located in baggage claim on the north end, down the hallway across from carousel 10.
Blumenauer Bridge Installation Prompts Full Closure of I-84 Next Weekend 
After more than a year of construction, the Congressman Earl Blumenauer Pedestrian and Bicycle Bridge is ready for installation and will be lifted and rolled into place over the weekend of July 9. As a result, both eastbound and westbound I-84 will be closed around the clock from 10 p.m. Friday, July 9 to 5 a.m. Monday, July 12. People driving should expect delays, use alternate routes or consider transit or biking. 
When complete, the Blumenauer Bridge will connect pedestrians and people biking on NE 7th Avenue between two of Portland’s fastest growing neighborhoods – Lloyd and the Central Eastside – and beyond. In the future it will also serve as an important link for Portland’s Green Loop. Get more details on the temporary closure. 
And the Governor’s Award Goes To…You! 
Each year, the Tourism Industry Achievement Awards pay tribute to the determined efforts of those who use their skills, resourcefulness, creativity and innovative spirit to help create a better life for all Oregonians. This year, the Governor's Award went to Oregon's frontline hospitality workers, including everyone who works at PDX.
In the words of Governor Brown: "They answered a different call to help during this last year. While most Oregonians were asked to stay home, they were asked to go to work. And they did. We all owe our gratitude and appreciation for the frontline hospitality workers who embody this Oregon spirit – they inspired hope and optimism…they showed us resilience…and they are the people that keep our communities strong and connected."
Take a moment to watch this short video which features Chris Czarnecki, Director of PDX Business & Properties, representing our frontline team.
PDX in Pictures
On Wednesday, we celebrated the lifting of COVID-19 restrictions with Parking and Ground Transportation employees, most of whom have worked throughout the pandemic!
We brought free doughnuts and coffee from Pip’s Original and lots of PDX People swag. This was a chance to appreciate shuttle drivers, rideshare workers, rental car customer service folks and many more – all of whom often make the incredibly important first and last impression our travelers. 
Doughnuts could be spotted everywhere from the QTA and toll plaza to the SP+ bus driver compound and customer service kiosk on Island 1 and, as one treat taster shared, “There’s nothing like cruising through the middle of the week on a sugar high – everyone loved the sweet surprise!” Roadway to runway, we’re thankful for everyone who continues to make our airport one of America’s Best. 

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Shannon McArthur, PDX Customer Relations, 503.415.6859
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