Denis Volchenko's Attention to Detail Makes Service Shine
The hair-raising moment when you notice your wallet, phone or treasured keepsake is missing from your pocket is a relatable feeling. When a rental car customer had that concerning experience, the staff at Dollar Rent a Car stepped up to help.
After returning her vehicle, the woman noticed that a sentimental charm was no longer in her possession and realized it must have fallen out in the car. A representative at the counter called the wash area to locate the car. Denis Volchenko, who was detailing the vehicle, immediately brought the car back to the return area and the charm was quickly reunited with its owner.
The grateful customer sent a note to thank Denis and the Dollar Rent a Car team for their efforts: “Finding my charm was against the odds…and so wonderful! Thank you for the great service!”
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