Dear UNCG Community,
As part of our ongoing efforts to strengthen and align technology services with the needs of our campus, we are assessing all information technology functions and roles at the University. This review will help us determine the most sustainable, effective, and efficient operating model and organization structure for Information Technology (IT) in support of the University’s Forward Together 2025-2030 Strategic Plan.
The purpose of this assessment is to help ensure our IT organization:
- Effectively supports the varied technology needs of faculty, staff, and students across the University
- Maximizes the efficiency and effectiveness of IT service delivery
- Complies with established information security standards and requirements set forth by the UNC System
What to Expect
Your input is important to this process. In collaboration with our consulting partners at BerryDunn, we are distributing a survey to all students, faculty, and staff to gather your feedback on IT services. The survey will remain open until October 10, 2025.
In addition to the survey, we will be scheduling focus groups to provide another method for collecting input. You will receive more information in the coming weeks about this assessment process.
Thank you in advance for your participation and candid feedback. Together, we can design an IT environment that best supports teaching, learning, research, and student success. Please direct all questions to Donna Heath, Vice Chancellor for Information Technology and Chief Information Officer (drheath@uncg.edu).
