News and resources for airport employees.
News and resources for airport employees.
Hannah Lowes, Westward Whiskey
Hannah Lowes Says Cheers to Amazing Customer Service 
Hannah Lowes (she/her) with Westward Whiskey was nominated three times by fellow PDX People.
Nomination 1: "Hannah consistently serves customers with the utmost care and professionalism. She always goes above and beyond to ensure a fantastic guest experience."
Nomination 2: "Hannah is such a wonderful manager and friend. She always welcomes customers and employees with great energy and a warm smile. She works so hard to care for everyone and deserves recognition for her efforts to provide top-tier customer service for our guests."
Nomination 3: "Hannah goes the extra mile for her co-workers and the passengers that come through the shop. She is always trying to brighten travelers' days and is a real shining star to be around."
Want to learn more about PDX People recognition? Check out the recognition programs and read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
The stadium steps at PDX.
What's New with PDX Next: Stadium Steps, South Pet Relief, February Forum and Concourse B Detour Reminder
Stadium Steps: Starting Wednesday, Feb. 26, through Tuesday, March 4, parts of the north side stadium seating will be closed during daytime hours while walnut inlay strips are installed. Expect 30 minutes of noise on the first day.
South Pet Relief Area: The south service animal relief area on Concourse C will be closed from Monday, Feb. 24, to Wednesday, Feb. 26, as flooring is replaced.
February Forum: Mark your calendar for Tuesday, Feb. 25, to get the inside scoop on Phase 2 of construction at PDX. The Port of Portland's Jen Guild along with Joe Brower of Hoffman-Skanska will share the latest construction updates and answer your questions about PDX Next in just 30 minutes. If you'd like to join this meeting, email PDX People Communications before Monday, Feb. 24, at 5 p.m. for the meeting link.
Concourse B Detour: For evening travelers arriving at Concourse B gates, there’s a temporary detour now through Friday, March 14, weeknights from 6 p.m. to 3 a.m. Read more about the changes. Once this work is complete, crews will move back to Concourse E and the detour will resume on that side of the airport. 
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339. 
Person with bandage on arm signifying they donated blood.
Blood Drives at PDX Save Lives 
United Airlines regularly sponsors blood drives at PDX and, at the most recent drives in October and January, the Red Cross collected 83 life-saving units of blood and 27 first time donors participated. This makes PDX their most successful line station (a non-hub airport for United) blood drive location!
We'll continue hosting blood drives on the mezzanine level in partnership with United, and Delta Air Lines will start sponsoring drives in the same location starting this summer. Additionally, the Red Cross will offer extended hours to accommodate everyone interested in donating blood.
The next blood drive will be in April – keep an eye on the calendar on the PDX People website to track upcoming opportunities. Thank you to our airline partners, the Red Cross and everyone who donated to make these drives successful!
Valentine's greeting cards at PiPH at PDX
CBS Saturday Morning: Portland's New Airport Highlights Small Businesses
Did you know that America's greeting card industry generates about $7.5 billion a year? But it's not just big companies like Hallmark and American Greetings making the cards – it’s also small businesses like Victoria Venturi’s Paper Epiphanies, which has a home right here at PDX. CBS Saturday Morning’s Elise Preston came to the airport to check out PiPH and talk with our PDX Concessions teams about our strategy to attract and support small businesses. Nationwide, women and minority-owned businesses generate trillions of dollars, yet struggle to find capital, mentorship, and other resources. So how does the airport reduce those barriers? One thing we did was change the format of our request for proposals, allowing the businesses to reflect their own personality and brand. Now we’re seeing big returns – for both Victoria and Paper Epiphanies, and for small businesses who get a shot at the airport action.
Collage of photos of PDX G2 teams
PDX in Pictures
Congratulations to the PDX G2 team for winning Station of the Year 2024 for Delta's non-hub global cleanliness stations. Way to represent PDX People values and shine in every way!
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