| REGISTRATION IS NOW OPEN!
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Join us Wednesday, September 11th starting at 12pm (Central) in Nashville. Take your fraud management strategies to the next level. Make new connections. Have fun.
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We've got two educational opportunities on the books in June (one for TeleLink, the other for Protector) and more on deck for the summer. These training sessions are available free live or on demand for any current Equinox customer. Sign up and take advantage of this great benefit!
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| TeleLink: Routing Assurance Case Study
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During this 30 minute webinar, Dwain Springer (Charter Communications) demonstrates practical applications for TeleLink’s routing assurance functions by explaining the role and importance of routing assurance and rating. He also discusses the type, frequency, and application of reports in his efforts to monitor cost and ensure optimal routing.
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| | Protector Notifications and Subscriptions
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During this 30-minute webinar, Amy Oldham, Chad Henke, and Chris Lowe explore the notifications available in Protector 11. They explain the difference between alerts and subscriptions and demonstrate how to configure them in the application.
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| AMA: Development, Training, & Support
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This 30-minute "ASK ME ANYTHING" session lets you learn more about Protector and TeleLink directly from the people who create and support the applications. Submit inquiries in advance or bring them for discussion during the training.
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The concept of KYC (Know Your Customer) has been around for awhile in most marketing efforts and consumer-facing businesses, but it has certainly taken on new life in the telecom industry lately thanks to FCC mandates aimed at eliminating unlawful robocalls. What is KYC? What's its role and importance in protecting and optimizing your revenue? At its core, KYC is the protective, proactive measure of using key data points and/or actions to assess a customer’s legitimacy and the potential risks of doing business with that entity. There's not a singular standard KYC method for the telecom industry. Currently, service providers are typically interested in examining many...read more.
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Past ‘Customer Spotlight’ articles have featured folks who’ve had Protector or TeleLink for years, but this one shines on a new addition to the Equinox community. In fact, Laura Weaver attended her first Protector User Group Meeting (PUGM) before the application was even installed!
Laura has been in the telecom industry for 20 years and briefly worked at Pacific Lightnet before moving to Verizon Hawaii in May 2005. That company was soon purchased and renamed to Hawaiian Telcom, where she remains and currently serves as...read more.
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Laura Weaver recently joined the Equinox community but was already well acquainted with our team and many other Protector users thanks to shared experiences in CFCA. She’s pictured here (center) with Christi Vanoye from Equinox (left) and her colleague Keith Gould (right) attending her first PUGM.
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We’re honored Laura is now in the Protector community and know that everyone else who’s already part of the Equinox family will make her feel right at home.
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