This week we talked with Alex Mendoza, Senior Storekeeper Supervisor for UCSF Supply Chain Management Logistics at Oyster Point in South San Francisco, and some of his coworkers about their rollout of ADE, Active Daily Engagement. We also took a behind-the-scenes tour of Oyster Point’s 130,000 square foot warehouse. 

Logistic's Oyster Point warehouse is larger than two football fields, yet it feels friendly and inviting. Alex is part of a team of about 50 staff (plus a crew of delivery drivers) that provide core services to UCSF, including mail delivery, moves and installations, freezer specimen storage and medical gas sales (learn more below). They began using a lean tool called Active Daily Engagement (ADE) this past February to help facilitate peer-to-peer sharing, problem-solving and aligning goals and priorities to our purpose. Alex was the first manager to put up a visibility board ("vis board" or huddle board, pictured above) and establish weekly "huddle" meetings with his team. Now there are four active vis boards and two more soon to be implemented. The supervisors of each area set up the system, but the employees run the weekly huddle meetings. Staff are happy with the results so far, exchanging stories of how ADE helped them share information more freely, have more fun and open up more.

See the photo collage of the warehouse, huddle boards, and an interesting salvage item: pool tables from a former recreation space! 

Supply Chain Management Logistics in UCSF Finance serves as a central hub for: 

You like good news, and we want to share more of what’s good in 2019 with our FAS community. One Good Thing is the “cookie jar” of emails: open it up for a quick, sweet break in your week! Every Wednesday, we’ll share One Good Thing happening in FAS.  

Check out last week's One Good Thing; Why Todd Bikes and the new One Good Thing web to see all of the stories published during our pilot.