Second Quarter Newsletter 2017
Second Quarter Newsletter 2017

New Customer Spotlight and Two Trainings on Tap

We have the absolute best customers in the world and love the relationships we have with them. Our newest series, Customer Spotlight, gives you a chance to get to know more about the great folks who we get to serve every day. This month, the spotlight shines on Chris Walters.
We also have a couple of exciting educational events in the works—it's not too late to register for the TeleLink reporting webinar, and registration is officially open for the 19th annual Protector User Group Meeting. Complete details for both events are provided below in this newsletter. 
We're here for YOU. Call (615) 612-1225 or click to get the help you need.
Chris Walters is a rockstar in the fraud management industry! Not only does he fight fraud each day as part of his job, but he also is President of the Communications Fraud Control Association (CFCA). His enthusiasm for promoting CFCA, along with its Certified Communications Security Professional (CCSP) program and all things related to fraud management solutions (FMS) is evident anytime you encounter him. In fact, one of his passions is helping industry peers obtain CCSP certification. 

Since 2005, Chris has been an Equinox customer who not only uses the Protector FMS daily but is also an active participant in Equinox’s fraud symposium (attending 8 of the last 9 annual events). Equinox personnel and conference attendees alike can count on Chris to contribute to the industry cause of fighting fraud through his comments and presentations each year. It’s especially fun when his birthday coincides with the annual user group event! Chris says his favorite part of the Equinox user group is the networking with other industry professionals. 

Before entering the telecom field fulltime, Chris served as a U.S. Marine Corps field wireman for four years. Currently hailing from O’Fallon, IL, Chris and his wife Tara have three children—an 18-year-old son and 9-year-old twins. Chris is proud of his children and enjoys spending time cheering them to victory in softball, baseball, wrestling, and football. 

Equinox is grateful for Chris’ support, friendship, and collaboration these past 12 years!  

  TeleLink Training

Registration Open One More Day
It's not too late! We invite ALL TeleLink customers to join us Wednesday, June 14, 2017, at 12:00 pm (Central) a "TeleLink Webinar: Reporting 202" training session. In this training, report veteran and TeleLink expert Christi Vanoye delves more deeply into TeleLink's reporting and analysis features. Get complete details here
This no-cost training is perfect for EVERY member of the TeleLink community!  
Register for TeleLink Training

World-class fraud management education, beautiful meeting facility, access to industry experts...the Protector User Group Meeting HAS IT ALL, and you're invited! The 19th annual fraud management symposium occurs from November 13-15 this year in downtown Nashville. Click here for meeting details. Click here for direct registration link.

Protector User Group Meeting Registration Now Open!

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