Suspending Co-pays and Extending Due Dates for Some Reports
Suspending Co-pays and Extending Due Dates for Some Reports


COVID-19–related Information from NC Medicaid

Suspending Copays On COVID-19–related Services

NCDHHS is directing providers to stop collecting copayments from Medicaid and NC Health Choice beneficiaries on all COVID-19–related testing, services, and treatments. Effective retroactively to January 1, 2020, this suspension is required of states taking advantage of federal Medicaid funding available through the federal Families First Coronavirus Response Act passed March 18, 2020. Providers who have already collected copays for COVID-19–related services should make every effort to return those payments to beneficiaries.

NC Medicaid will reimburse providers for lost copay revenue. The reimbursement method and timing will be announced in the future. Note that providers can continue to collect copays for non-COVID-19–related services.

A list of affected billing codes, direction about managing copays already collected, and other important information is included in SPECIAL BULLETIN COVID-19 #62: Clinical Policy Modifications – Suspending Copays on COVID-19-related Services.

Extending Due Dates for Credit Balance Quarterly Reports

NC Medicaid is extending the due date for March 31, 2020, credit balance reports by 90 days. Reports for March 31 and June 30 quarter ends will be due July 30, 2020. Refer to SPECIAL BULLETIN COVID-19 #61: Credit Balance Quarterly Reports Extension.


North Carolina Assisted Living Association

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