Shredding Services with Iron Mountain
A quick reminder for those who receive shredding services from Iron Mountain (IM).
Given the current unprecedented times with COVID–19, Procurement is requesting departments to postpone IM shredding services if their offices are closed to avoid the missed collection fee.
Contact IM to reschdule or suspend shredding service during the time your office/department is not staffed on a regular basis. Failure to take this action will result in a missed collection fee assessed to your account for service attempted but failed due to office status.
The authorized person on the IM account should send an email to askcustomerservice@ironmountain.com to make these changes. Simply use the sample memo below to suspend shredding services:
Dear Iron Mountain Team,
Please postpone all Shredding Services scheduled for the George Washington University under master account number M0532 for department (enter your department number/oracle alias number) for the dates (enter the dates).
Contact Contract Specialist – Elena Wittman at ewittman@gwu.edu with your Iron Mountain Shredding Department number (Oracle code/alias) to receive your department's authorized user information.