email : Webview : Your Frequently Asked Questions Answered!

With just a week to go until the start of the fall semester, we're here to provide answers to frequently asked questions, access to resources and student services available to all students, and other helpful information. Keep an eye out on your inbox each day this week to make sure you're prepped and ready for a successful start to this unique semester.

Today, we start with answers to some frequently asked questions:

I have a general question and am not sure what to do since campus is closed. Is there a specific place I can go to ask it?

Yes! The virtual Welcome Center is available to answer general questions, help you register for classes, help you navigate myGateway and Canvas, assist with troubleshooting issues and concerns, and put you in touch with other individuals and offices for more specific questions and answers. It is available this week Monday-Thursday at 9 a.m.-9 p.m. and Friday at 9 a.m.-7 p.m.

Registration Question Assistance Icon Button

I have a specific registration question (prerequisites, which classes to take, etc.) and would like some assistance. Who can I talk to?

The best person to talk to would be a counselor, available for virtual walk-in meetings through the Express Counseling Front Desk this week Monday-Thursday at at 8 a.m.-9 p.m. and Friday at 12-7 p.m. If you have a question about your student ID or a hold on your account, please email Admissions & Records at admissions@cypresscollege.edu.

I'm signed up for fall classes. How do I know what textbooks I need, and where do I get them?

The Cypress College Bookstore is a one-stop shop for textbooks and other course materials. To find out what textbooks are required for your courses, go to the Bookstore textbook search here. Make sure the term is listed as "Fall 2020." Now choose the department, course, and section that match your course (e.g. if you're taking ENGL 100, CRN: 10122, search department ENGL; course 100 C; and section 10122). Do this for as many courses as you want, then click "Find Materials for # Course(s)." A list of all your courses and their required and/or recommended materials, or important notes about your course materials, will appear.

A step-by-step how-to video, along with additional information about online and on-campus orders, and curbside pickup, is available below.

Cypress College's "How to Find and Purchase Textbooks" YouTube Video

I still plan to register for a class. How do I know which classes are open?

An open class list is available here. Some classes may have a waitlist you can join; however, please know that waitlists expire at midnight on the day classes begin. For more information about waitlists and your suggested course of action this close to the start of the semester, please see the question below.

I'm on a waitlist or want to add a class with a closed waitlist. What do I do?

If you are on a waitlist, please email your instructor right away to receive guidance on how you might be able to access the class once the course begins. To contact your instructor, please go to our Campus Directory here, and locate and email the instructor about providing an add code or direction for accessing the course the first week of the course (some courses have different start times in the fall 2020 semester).

If a course you'd like to take has a full waitlist, you may try to reach out to the instructor; however, we strongly advise that you find an open course instead.

Why do I need to pay a Health Center fee this semester?

Students are charged a health fee for the fall semester because the Health Center will continue to provide services online. These services include telemental health counseling and telemedicine visits with students. Our Health Center offers birth control consults, minor urgent care issues, prescribing birth control and other medications as needed, counseling for nicotine cessation, weight and nutritional counseling, and more with online visits. Visit the online Health Center Portal here.

For answers to more frequently asked questions and information about helpful services and resources, click here to get to Fall Semester Central.

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Cypress, CA | 90630 US

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