Center Court - The Newsletter of the Orange County Clerk of Courts
Recovering from the Storm
My heart and prayers go out to everyone in Central Florida trying to recover from the impacts of Hurricane Irma. Just like many businesses and residents, the Clerk’s Office is also still trying to fully recover to be able to take care of your needs when you conduct business with us.  
 
Many of our locations also lost power and a few of them including the courthouse had some water intrusion. But most of our sites are up and running again, and our deputy clerks are here to help you to make payments, obtain your marriage license, file an injunction and take care of court filings.  
 
When our offices are closed, remember you can always view public court documents online for free from our website www.myorangeclerk.com. You can also pay traffic tickets from our website any time day or night. We also will keep you up to date about closures through our website and social media pages.  
 
There are a lot of people in our state devastated by this storm, and the American Red Cross has an urgent need for volunteers and donations. Go to http://www.redcross.org/volunteer/become-a-volunteer if you can assist.  
Legal Forum: Access to Justice Workshop
One of my top priorities is to increase access to justice while providing exceptional customer service for our citizens, and recently my office has been ramping up initiatives tailored to do just that. We are expanding our efforts to reach customers directly out in the community.
On November 2nd, we will be hosting our next Legal Matters: Access to Justice Workshop in partnership with the Orange County Bar Association right in the city of Apopka. With an official launch of the Self Help Services coming soon to Apopka, we plan to use this forum to highlight our continued partnership with the Orange County Bar Association and how the Self Help Center can assist customers in navigating small claims matters, divorces or evictions. Partnerships like the one we have with the Orange County Bar Association will continue to positively impact our community. 
Click below for more information and to register for our Legal Matters: Access to Justice Workshop. Make sure you share it with your network.
Register Now
A Passion to Serve
I had the honor and privilege of moderating a presentation about leadership to a talented group of young girls as they embark on a new school year. L.A.N.E.S., which stands for Loving Assisting Nurturing Educating Supporting, is a non-profit organization devoted to mentoring young girls in our community to prepare them for the real world. 
They were all asked to give one word that describes what makes a great leader. One word that stood out for me that was said repeatedly was "passion". As a public servant, you have to have the passion to serve the community. Our clerks are challenged every day with assisting customers who are in dire need of help in accessing the justice system. It’s not an easy task, but I have seen them work hard to serve our customers, leading this organization to exceptional service through dedication and passion.
I want to use this time to recognize the work our deputy clerks do in serving our citizens with passion. I also encourage you to continue to share your experiences of how we serve you when you visit our office.
Connect with the Clerk
3,000 Likes on Facebook 
In our continued efforts to educate the community on the services we provide and to increase public access to the judicial system, we are building a strong presence on our social media outlets and increasing customer feedback through surveys. As we continue to enhance our social media, I am asking for your help. We have a goal of reaching 3,000 likes on our Facebook page. I ask that you share our social media pages, especially our Facebook page, with your contacts so they can #ConnectWithTheClerk.  
Our social media pages will continue to be an outlet for customers to get daily organizational updates such as upcoming events, initiatives, and messages directly from me, just to name a few.  
I invite you to connect with me on all of our social media pages listed below and help us get 3,000 likes on Facebook:
Clerk of Courts Facebook Clerk of Courts Twitter Clerk of Courts YouTube Clerk of Courts LinkedIn
Survey - Thumbs Up icon
Tell Us How We're Doing
If you have recently conducted business with the Clerk’s Office, I’d like to hear from you. Customer service is at the core of what we do for the citizens of Orange County. From process improvements and educational initiatives to technological advancements and community outreach, the customer is always our top priority.
Please take a moment to let us know what we did well as well as where we still have opportunities to improve.
Give Feedback
September Star Performer - Jessica Day
September Star Performer
Congratulations to Jessica Day, our Star Performer for the month of September. Jessica is a deputy clerk in the Traffic division. Colleagues say she is an exceptional team player and is always among the first to volunteer for tasks or projects.
"I commend her creativity, because she always does an outstanding job with whatever is assigned to her," said a teammate. "The quality of her work is always exceptional, and she is fully committed to developing and implementing key measures that improve our processes."
In the Community
Left: Deputy Clerk June Roberti volunteers at the Jones High School Back to School celebration to hand out information about our services. Center: Clerk Russell celebrated the Town of Eatonville’s 130th birthday with members of the historic town. Right: Clerk Russell and staff attend the Annual African American Chamber of Commerce Empowerment Luncheon.
Upcoming Events
  • Tuesday, September 19th, 8:30 a.m. to 10:30 a.m.: Orange County Hispanic Heritage Kick Off Ceremony at the Orange County Administration Building
  • Wednesday, September 27th, 8:00 a.m. to 10:00 a.m.: State of the African American Chamber of Commerce at The Varsity Club at Camping World Stadium
  • Wednesday, September 27th, 5:30 p.m. to 8:30 p.m.: Women’s Resource Center Summit Awards at the Second Harvest Food Bank

Tiffany Moore Russell
Orange County Clerk of Courts
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