News and resources for airport employees.
News and resources for airport employees.
Javon Jones with Hudson News.
Javon Jones Springs into Action for Travelers
Javon Jones with Hudson News was nominated by a Port of Portland employee:
"Javon is a constant reflection of the PDX People values, and in one case, he truly went above and beyond.
Javon noticed a passenger who looked distressed and lost. After inquiring if they needed any assistance, he learned the passenger could not find their gate. Since boarding for the flight was almost complete, Javon dropped what he was doing and jumped into action, identifying which gate the passenger needed, literally running with the passenger to where they needed to be, and making it just as the airline crew was preparing to close the door.
A trip-saving move for that passenger was just another day for Javon, who then proceeded to get right back to work at PDX. Great job Javon, and way to go above and beyond!"

Missed the last virtual awards ceremony? View the event recording or read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
The new Lost and Found location.
The new Lost and Found location
What's New with PDX Next: Ticket and Market Hall Work, Lost and Found Move and Security Access Changes
Ticket Hall and Market Hall Work: While the space officially opened last Wednesday, Aug. 14, there is still a bit of work in the area as crews finish up a few final items.
Lost and Found Move: Their new office is located on the mezzanine level in the market hall – you'll see it marked on the updated map on the Lost and Found website. 
Security Access Changes: Want to grab a meal or shop post-security? PDX grey badgeholders will be directed to the new TSA checkpoints and red badgeholders will be directed to the new bypass doors located at the east side of each checkpoint. Non-construction personnel can no longer access the Concourse D/E bypass door, the D/E bypass door on the north side of the egress stairs, the B/C bypass door and the corridor north of D/E exit lanes.
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339.
Interior view of the new main terminal.
How Locals Made PDX the Local-est Airport Yet
100% local shops and restaurants. Wood for the roof thoughtfully sourced from forests within a day’s drive. Partnerships with local tribes and sustainable forestry pros. That’s only the start of the story of how people from around the Pacific Northwest came together to make the new spaces at PDX even more of a reflection of our region. It all began when the main terminal needed an upgrade to welcome travelers for another 50 years. We wondered, could we work with locals to make our local airport even more local than it already felt? So we set out to regionally source almost everything from the timber in the roof to the new shops filling the more expansive spaces. And like a lot of good things around here, it all began in the great outdoors.
New main terminal filled with people.
Got PDX Questions? We’ve Got Answers
As employees, you likely know a fair bit about the new main terminal. But even PDXperts get questions that leave them stumped. If you’ve got friends and family flying in or out for the first time, we have resources that can help you answer just about anything: Everywhere you’ll want to eat, drink, and shop at the new PDX; where you can find the classic carpet; how we built the wooden roof; the four Northwest tribes who helped; and five things to know about the new terminal. You can even get nostalgic looking back at the project timeline that started with the demolition of Concourse A in 2019. Want more, including what’s next in Phase 2? Head over to pdxnext.com, which got a glow-up for opening day.
TriMet bus at night.
TriMet Shifts to Late Night Bus Service
If you ride TriMet MAX Blue, Orange, Red or Yellow Lines, here’s what you need to know: Starting Sunday, Aug. 25, buses will serve the last few trips of the service day for MAX lines, beginning at or near midnight.
Providing late-night trips on buses instead of trains allow TriMet to complete more overnight maintenance projects on the light rail system and reduce unplanned service disruptions, as well as multi-day disruptions for improvement projects. This will help provide more reliable MAX service for riders – read more about the change.
Person eating a Blue Star donut.
Guess Who’s Coming to PDX!?
The final video in our series about the concessions coming to PDX highlights one that makes make PDX a whole lot sweeter. Here’s a hint: They’re up early, crafting donuts from an 18-hour brioche dough and using only the finest local, seasonal ingredients. With 14 irresistible flavors – think Blueberry Bourbon Basil and Orange Olive Oil – they’ll be frying them fresh every day at their new PDX shop. The daily Blue Star Donut party starts NOW! 
Collage of photos of new main terminal opening events.
PDX in Pictures
Our two employee open houses were a huge hit and here's one final set of photos. Thanks to everyone who joined us under the new PDX roof to celebrate this milestone moment!
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