We’re building a better GWeb Experience, and we want you in the driver’s seat before it goes live. Join GW IT for a live preview of the new customizable site and tell our developers what’s working and what isn’t.

The Details

This is your chance to see the new console in action and ensure it works the way you need it to.
We’ll have members of the development team on hand to answer your questions and gather your feedback to help shape the new experience.

Between chasing credits and scouting for your next internship, your digital footprint is bigger and more targeted than ever. We’ve partnered with KnowBe4 to move beyond boring slide decks and give you a specialized toolkit for outsmarting the scams that actually hit student inboxes, like fake job offers and "urgent" account alerts. This is your invitation to the Inside Man cyber drama series, an interactive experience that shows exactly how ransomware and social engineering play out in the real world.

Here’s what’s new:

Taking a few minutes to sharpen these instincts now ensures your focus stays exactly where it belongs: on your goals and your campus experience.

Join us at the Data Summit to discover how AI and data analytics can sharpen your academic work and career readiness. You will hear from industry experts and explore an exhibition of data projects that highlight how informed use of data and AI strategies can drive insight and innovation.

Whether you are finishing an assignment in the University Student Center or prepping for a group project, we know that a quick technical answer can be the difference between a productive afternoon and a stalled one. Our live chat support gives you a direct line to our team so you can resolve issues without ever leaving your browser.

Gelman Library will close for the summer on May 9, 2026, and will reopen before the start of the academic year in August 2026. During this time, library services and resources will be available. Visit the library website for information on how to access materials and services.

Everyone forgets their password once in a while. To ensure you can reset yours easily without needing to visit a Walk-in Support Center, add a secondary Two-Step Authentication (2SA) method. This secondary method simplifies identity verification, which is required for password resets. Using the Microsoft Authenticator App as your primary 2SA method not only secures your account more effectively than SMS texts or phone calls but also streamlines the password reset process by automatically verifying your identity.

GW IT is here to keep you connected and help you make the most of campus technology!

Check out all the ways you can reach GW IT Support. We’re always here to help.

Skip the support ticket! Visit IT Help, our online knowledge base, for quick answers and guides, like what can I customize on myGW or which wifi network is right for your devices.

From Microsoft 365 on your laptop to creative platforms like Canva, explore everything available to you by visiting our Software and MyApps pages.

Wondering if the Wi-Fi is down? Subscribe to GW Status for real‑time updates on technology services. 

While on Eduroam or GW VPN you can find out which computer labs are open and have seats available by visiting our map.