News and resources for airport employees.
News and resources for airport employees.
Mark Your Calendars for the PDX People Customer Service Awards on Wednesday, Oct. 25
To recognize airport employees who truly stand out as extraordinary, we hold the quarterly PDX People Customer Service Awards. Winners in each category – along with their managers and members of our volunteer working committee – are invited to attend the event in person while it's live-streamed on Facebook. To watch, head to the PDX Facebook page on Wednesday, Oct. 25, at noon.
This quarter, we'll highlight one of our PDX People core values: Being knowledgeable. Our guest speaker, Lisa Caselli, Customs and Border Protection Officer and Program Manager Blue Lightning Initiative, will share insights on how to identify potential traffickers and human trafficking victims, and how to report suspicions to federal law enforcement.
Missed the last virtual awards ceremony? View the event recording or read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
Current PDX western expansion construction site.
What's New with PDX Next: Airport Way, Ticket Lobby and Baggage Claim Updates
Airport Way: Beginning Monday, Oct. 16, through Friday, Oct. 20, expect lane changes eastbound on Airport Way. Through lanes will be narrowed during daytime hours for construction work on the TriMet Better Red project.
Ticket Lobby: During daytime work hours on Friday, Oct. 13, through Friday, Oct. 27, crews will perform demolition work over and adjacent to the former common use ticket counters in the central ticket lobby. Impacts may include noise, vibrations and odor – monitoring of these impacts will be in place. Work zone access and material haul will take place behind the wall in the construction area and won’t impact the ticket lobby. 
Baggage Claim: While work continues along main bag road, baggage carousel 10 will close from 6:30 a.m. to 4 p.m. on Wednesday, Oct. 11, and Thursday, Oct. 12. United will use baggage carousel 9 during the shutdown.
Crane Pick: For safety while cranes are moving materials, the B/C bypass will close for about 90 minutes on Tuesday, Oct. 17 from 1:30 to 3 a.m. Employees with red badges will have alternate route access through the security doors, but grey badge employees will not. Spotters will be in place throughout the bypass to prevent entry.
Coming Soon: In exciting news, we're getting close to completing a series of ground transportation projects that will make it easier to get in and out of PDX faster. Rideshares and taxis will soon have a new home on the first floor of the short-term parking garage, and an updated PDX station on MAX Red Line opens this Sunday, Oct. 22. More details coming next week!
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339.
Christopher Aiken (left) and Michelle Korne (right)
Christopher Aiken (left) and Michelle Korne (right)
Badgeholders Win for Keeping PDX Safe and Secure
You already know that part of your job is keeping PDX safe and secure – but did you know you could win $50 doing just that? This quarter, two alert PDX People won for doing their part to maintain airport safety.
  • Christopher Aiken with United Airlines successfully challenged an unauthorized individual
  • Michelle Korne with Delta Air Lines responded to a door alarm and took action
Want to be the next big winner? As part of the HAWKS program (Helping Airport Workers Know Safety), Global Security and Aviation Security teams conduct challenge plays at PDX. If you pass one of these plays, you’ll be entered in the monthly drawing for a $50 Visa gift card. The next raffle will be held in November. Do your part to maintain a safe environment at PDX and you could be a lucky winner!
National Disability Awareness Month: Advancing Access & Equity.
Honoring National Disability Employment Awareness Month
The purpose of National Disability Employment Awareness Month is to educate about disability employment issues and celebrate the many and varied contributions of America's workers with disabilities.
Since 1962, the movement has dropped the word “physically” from its title to include individuals with all types of disabilities. In 1988, Congress expanded the week and christened the month of October as National Disability Employment Awareness Month. However, there continue to be barriers to employment for people with disabilities and, across all age groups, persons with disabilities were much less likely to be employed than those with no disabilities. Our PDX People values include creating a working environment that's inclusive and welcoming, so we hope you'll take some time to learn about accessibility in the workplace.
• Our partners at Relay Resources shared some great Instagram reels on relevant topics, including this video from Chief Executive Officer Dr. Jennifer Camota Luebke on the biggest barrier to including people with disabilities at work.
• The PDX employee website has training and resources for respectful service.
• The Port of Portland’s SOAR (Support, Opportunities, Advocacy and Resources) for Employees with Disabilities resource group shared this article on success stories of autistic employees and the companies that employ them.
Hillsboro Air Fair flier header.
Family Friendly Fun at the Hillsboro Air Fair
The annual Hillsboro Airport Air Fair is coming up on Saturday, Oct. 28. Experience the wonder of aviation and discover Oregon’s second busiest airport. Take a tour of the airfield, enjoy a close-up look at planes on display, enjoy delicious food from KOi Fusion and much more! This is a free, family-friendly event and, regardless of your age, the Hillsboro Air Fair has something for everyone.
PDX People enjoying food from Cha Cha Cha, served from the PDX People trike.
PDX in Pictures
The PDX People trike recently made an appearance for Hispanic Heritage Month. Cha Cha Cha provided tasty treats – and special guest cyclist, owner Javier Hurtado (center) – to help celebrate across the airport.
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