No Kidding, Doreen Champaco is the G.O.A.T.
This quarter, we had the privilege of honoring Doreen Champaco with the prestigious G.O.A.T. (Greatest of All Time) Award for her exceptional and ongoing contributions to PDX People and customer experience.
Doreen began her journey at PDX with the SP+ employee parking team, where her warmth and dedication quickly stood out. Several years ago, she transitioned to the Lost and Found Team – a role that proved to be a perfect match for her calm, compassionate presence and outstanding customer service skills. Whether reuniting passengers with lost items or offering reassurance during stressful moments, Doreen has consistently gone above and beyond. It's no surprise that she's been a regular nominee for the quarterly PDX People Customer Service Awards.
In a heartfelt moment at the event, Doreen accepted her award in front of the entire Lost and Found team, who were also recognized with a team award. It was a fitting celebration of the excellence and positive culture that Doreen has helped foster.
As Doreen prepares to return home to Guam, we are filled with gratitude for the lasting impact she has made. Her legacy of service and kindness will remain a part of PDX long after her departure. She will be deeply missed, but never forgotten.
Doreen: You truly are the G.O.A.T.
