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Important Notice: Deferred Payment Loan Commitment System Error
Please note Minnesota Housing's new loan commitment system is currently generating a product validation error stating "The total household income exceeds the limit for a Deferred Payment Loan" for all Deferred Payment Loans, even if the borrower's annual program eligibility income is within the program limits. This error is affecting both new and existing loans.
We apologize for this inconvenience and are working to correct it as soon as possible.
How can I submit a request to get the error cleared? 
If you have an eligible Deferred Payment Loan borrower and encounter this Product Validation Error, please email our Partner Solutions Team with the following information:
  • Borrower Name
  • Minnesota Housing Loan Number
  • Screenshot showing the Product Validation Screen (see example below)
When will this loan commitment system error be fixed?
We are working to get the loan commitment system fixed as quickly as we can, but we currently do not have an estimated timeline from our system vendor.
We sincerely apologize for delays this error may cause you. We will process requests as quickly as possible.
You can reach the Partner Solutions Team at 651.296.8215 or 800.710.8871 between 8:00 a.m. and 5:00 p.m. on business days.
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