email : Webview : PDX People Weekly Update: August 14, 2023

Sherry Andrade Connects with Passengers

Sherry Andrade (she/her) with United Airlines upheld the PDX People value of friendly service by stepping in when she saw a traveler in need:

"Sherry just finished working her flight on Concourse E when she was approached by an elderly couple that were lost. They were trying to get to their red eye flight that left out of Concourse D.

The wife was using a walker, and they were very concerned they were going to miss their flight. Sherry immediately offered to take the wife in a wheelchair to make sure they made their flight. She took charge so quickly that they even had time to stop at the pet relief area so their pup was taken care of too. Because of Sherry, they made their flight with time to spare.

For Sherry, it doesn't matter what airline you're traveling on, if you're at PDX and you need assistance, she is there to help!"

Missed the last virtual awards ceremony? View the event recording or read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.

Nominate a PDX Employee

View of PDX new main terminal construction in June (top) and July (bottom).

What's New with PDX Next: Baggage Claim, Airport Way and Frontage Road

Baggage Claim: Today and tomorrow – Monday, Aug. 14, and Tuesday, Aug. 15 – you’ll hear elevated noise while concrete saw cutting and slab removal work takes place on the north end of baggage claim. Noise level monitoring will be in place.

Airport Way and Frontage Road: As a reminder, expect maintenance work on Airport Way and Frontage Road from 5 a.m. to 7 p.m every day through Saturday, Aug. 19. This work will help keep the roads drivable and safe for employees, travelers and commuters. Impacts include lane closures, partial driveway closures, detours, flagging and traffic control, which may cause backups and delays.

Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339.

Be Knowledgeable: Safety at Work in Hot Weather

National Weather Service Portland issued an excessive heat warning for "dangerously hot conditions" and a likely chance of temperatures between 95 and 105 degrees through Thursday.

Be protected: Dress for hot conditions in loose-fitting, light-colored clothes; drink water every 15 minutes to stay hydrated; and take frequent breaks in shady, cool or air-conditioned areas.

Stay hydrated: Take a moment to fill up your water bottle before you get to work and stay cool, safe and quenched during your workday. For your convenience, there's a water station at the employee shuttle drop-off spot.

Know your risks: Those working in hot weather may be at risk of heat exhaustion or heat stroke. If you see a coworker who is experiencing headaches, dizziness and nausea (heat exhaustion) or dry, hot skin, confusion and convulsions (heat stroke), act quickly and get help.
For more ways to protect yourself in hot weather, check out this tip sheet. In case of emergency at PDX, call 503-460-4000. For non-emergencies, call 503-460-4747.

Community resources: If you use TriMet to travel, keep an eye on their alerts page, as temperatures above 90 degrees may impact transit operations. Multnomah County lists information for cooling centers on their website or by calling 2-1-1.

View of construction zone highlighting the new wood roof.

PDX’s New Main Terminal in the News

Portland Monthly shared an album of photos (not 3D-rendered images) of the new main terminal – with its locally sourced timber roof, indoor greenspaces and 20 new shops and restaurants – and they do not disappoint. The star of the show is the nine-acre wood roof with its large circular skylights, and enormous floor-to-ceiling windows that overlook the airfield. Portland’s reputation as gray and rainy may dissipate as visitors’ first steps in the city are bathed in copious quantities of natural light. Want more? Check out coverage on KGW and in the Oregonian and Portland Tribune.

Two people enjoying coffee at Stumptown.

The Best Coffee in the U.S. is Made by This Oregon Company, Experts Say

Not only is America's Best Coffee made in Oregon, you can also find it at America's Best Airport on both Concourse C and Concourse E. That's right: Research website Study Finds compiled a ranking of the top coffee in the U.S., as recommended by 10 experts on popular food and drink websites, and Stumptown Coffee topped the list at No. 1. Stumptown drew praise for the overall quality of their coffee, as well as for its affordability relative to other boutique coffee brands. The list also praised Stumptown’s "direct trade business practices and its ethical and long-standing relationships with farmers and producers."

Ways to Help Maui Response and Recovery Efforts

Catastrophic wildfires have scorched Maui, killing dozens of people and destroying most of a historic town. The Maui wildfires are the deadliest in the U.S. in more than a century, and while firefighters have made progress against the three largest wildfires, the deadly fire in hard-hit Lahaina, covering more than 2,000 acres, was only 85% contained by Sunday afternoon.

Members of the PDX community have jumped in to support disaster response and recovery efforts, including Alaska Airlines and Hawaiian Airlines. If you'd like to help, here's a list of organizations provided by the Port of Portland's Asian Pacific Islander employee resource group:

A drilling crew taking a core sample from the taxiway.

PDX in Pictures

A drilling crew takes a core sample from the taxiway late at night as part of a pavement study. Airside Operations closes taxiways and runways – often at night – to allow necessary work to be done in the aircraft movement area without conflicting with air traffic. Thanks to Brian Burk, Port of Portland, for capturing this core memory.

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