News and resources for airport employees.
News and resources for airport employees.
Dustin Thompson
Dustin Thompson's Fast and Knowledgeable Response Aids Passenger in Distress
After witnessing TSA officer Dustin Thompson's (he/him) lifesaving actions, a fellow PDX employee sent in this nomination:
"A passenger fell right at the entrance to the D/E security checkpoint. Dustin was in the middle of the line when he heard someone scream. He ran to the scene to find a passenger having a seizure.
Dustin immediately called for emergency assistance and was able to get the passenger on their side and in a safe position until medical personnel arrived. Dustin's quick actions helped the passenger receive timely medical attention and prevented further injury. I would like to recognize Dustin Thompson for his heroic actions!"
Missed the last virtual awards ceremony? View the event recording or read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
AMB staff helping passenger at PDX
What's New with PDX Next: Ticket Lobby Work Helps Prepare for New Main Terminal 
Starting this week, it will get noisy in the ticket lobby as we remove old parts of the ceiling and reveal the new roof – we're less than one year out from opening the new main terminal! We hope you'll continue providing friendly and knowledgeable service for travelers, as they may have questions about the changes. You’ll find earplug dispensers installed in the area for you or for any traveler who needs them. Additionally, the Travel Oregon Welcome Center in baggage claim has free sensory kits that include noise canceling headphones, a fidget device, an emotional thermometer and a Hidden Disabilities Sunflower lanyard if you encounter travelers who have different sensory needs. Post-security on Concourse D, they can also find the PDX Sensory Room.
We know working through construction is challenging – that's why we're keeping you in the loop in this newsletter, on our PDX People website and on digital signage in the employee bypass areas. Help your colleagues stay in the know and encourage them to sign up for the newsletter. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339. 
TriMet bus with sign reading
Plan Extra Time as TriMet Red Line Switches to Shuttle Buses
Starting Sunday, June 18, through late October, if you use TriMet's MAX Red Line to get to and from the airport, plan an extra 30 minutes of travel time due to a temporary closure. Shuttle buses will serve all MAX Red Line stations between Gateway and PDX; just follow signs for “MAX Shuttle.” In Fall 2024, look forward to more reliable service to and from PDX with a second rail track, 10 more Red Line stations in Beaverton and Hillsboro, a completely remodeled PDX platform and plaza area, and a new pedestrian-bicycle path that parallels the light rail tracks and ultimately continues to the 82nd/Air Cargo Road intersection at the PDX Travel Center. Take a moment to sign up for service alerts and get information about disruptions and delays delivered by text message and e-mail.
Four PDX People wearing colorful clothes and holding Pride flags.
Join the PDX Pride Celebration at PDX
Celebrate Pride Month along with the PDX community, in partnership with the Port of Portland's LGBTQIA+ employee resource group.  At 10 a.m., meet your fellow PDX People for a procession through the airport, starting at Elephant's Deli in the ticket lobby. If you can't join the walk, keep your eyes out for the participants, as they'll be covering the airport – from the ticket lobby to baggage claim to the Rental Car Center – handing out PDX People and Pride swag including flags, pins, t-shirts, stickers and treats.
Part of Philip Robinson Jr.'s art display showing an intricately carved wood piece.
Philip A. Robinson Jr. Welcomes You to Portland with Distinctive Sculpture
In his work, "Welcome In," multimedia sculptor and conceptual artist Philip A. Robinson Jr. uses wood to accentuate aesthetic and historic patterns between self and the world and amplify the narrative of identity within popular and marginalized cultures. On view post-security in the Concourse B/C bypass, the exhibition of four painstakingly hand-carved relief sculptures are historic markers for environmental changes through time, with socio-political undertones. The linear marks and structural beauty in spalted maple, the varied palate of tinted tones in walnut, and the enduring history of red oak trees contribute to a discourse about power paradigms that delineate culture and ethnicity as valued products and "objet d'art" within the marketplace.
Robinson Jr.’s installation was conceived in conjunction with two films – "Welcome In" and "Old Talks with New Icons" – created in collaboration with filmmakers Paulie Mars and John Irvine, respectively. The films are currently screening at the PDX Hollywood Theatre microcinema and meditate on the thematic threads that link the four sculptures together.
Four images of Veterans petting therapy dogs at PDX. Dogs are wearing American flag bandanas.
PDX in Pictures
A very special greeting paw-ty met veterans at PDX for an Honor Flight. If you're not familiar, the Honor Flight Network's mission is to celebrate America’s veterans by inviting them to share in a day of honor at our nation’s memorials. Thank you to the PDX dog therapy teams for their help making these esteemed travelers feel welcome.
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