How to Avoid Errors on
Conventional Cash to Close Grant 
Plus: Upcoming System Disruptions

Conventional Cash to Close Grant: Avoid Common Errors

As of August 3, 2017, all conventional loans locked in our online commitment system require a dollar amount to be entered in the Grant Amount field on the “Other” tab. 

Avoid common errors:

  • Only include the amount of the Conventional Cash to Close Grant in the Grant Amount field. If no grant, enter “0”.
  • Do not enter downpayment loan amount or grants from other sources in this Grant field.
  • Do not use the Allocation Change Request form to simply add a grant. Enter Grant Amount in the “Other” tab.  

Please share this information with staff that lock loans and fund approve loans at your company. For information on the Conventional Cash to Close Grant, check out the resources available:

Upcoming System Disruptions

Due to our upcoming office move, we have scheduled maintenance work that will disrupt systems availability:

  • Thursday, August 10 after 5 p.m.: Phones will be down for the evening and will be back up on Friday morning.
  • Friday, August 11 after 5 p.m.: Loan commitment system will be unavailable for the weekend. Failure to log out of the commitment system before 5 p.m. on Friday may result in data not being saved. The system will be back up by 10 a.m. on Monday, August 14.

If the update takes longer than planned, we will let you know. We apologize for any inconvenience and appreciate your patience.

In Case You Missed It
Miss out on an eNews this year? Need a refresher about recent program changes? Check out  In Case You Missed It 2017. This document summarizes policy updates and other communications this year in an easy-to-follow format. It includes a brief description of each communication as well as links to related resources.
Questions?
You can reach the Partner Solutions Team at 651.296.8215 or 800.710.8871 between 7:30 a.m. and 5:00 p.m. on business days.
400 Sibley Street, Suite 300 | Saint Paul, MN 55101 US
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