David Knows the Value of Customer Service |
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David with Currency Exchange was nominated by a PDX employee.
"During the transition of the north escalators to baggage claim, the signage was not yet fully implemented, which required additional staff support to help passengers navigate the terminal. While we were still arranging staffing, I observed David step in immediately to assist passengers. He greeted everyone with a warm smile and was consistently welcoming.
David went above and beyond his job expectations and demonstrated true stewardship of PDX. It is clear that he cares deeply about providing
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passengers with the best experience and is always willing to help in any way he can."
Want to learn more about PDX People recognition? Check out the recognition programs and read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
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Stadium Seating Closure: Starting today, crews will be filling cracks and refinishing the stadium stairs. The north side is closed through Wednesday, Nov. 25, and the south side will close Monday, Nov. 30, through Friday, Dec. 18. Expect light noise, dust, and minimal odor – dust will be controlled with a HEPA vacuum. The main staircases and escalators will be open during this work.
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South Tunnel Closure: Starting today, the east end of the south tunnel will close to begin the process of adding an additional moving walkway. This closure is expected to remain in place through early 2027. Signage will be in place to help direct travelers, and access to the Security Badging Office remains the same.
Concourse Connector Closure: Starting today through Friday, Nov. 13, the Concourse Connector will close nightly at the south end from 9:30 p.m. to 5 a.m. as crews install metal security screen track curtains overhead. Crews will pause work for emergency responder access and for travelers who need to access the Pet Relief Area. Passengers with flights connecting between the concourses will need to exit and be re-screened at the appropriate TSA checkpoint.
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We Want to Hear from You! |
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As PDX People, you’re the center of everything that makes our airport great. We’re launching our annual survey so we can hear from you how we can continue to make this place even better.
Please take a moment to fill out the PDX People survey. It’s short (about 5 to 10 minutes), totally anonymous, and the first 500 people who complete it receive a $5 incentive after the survey closes.
Deadline: Sunday, Nov. 30.
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Be Knowledgeable:
Employee Screening Share Outs |
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Curious about PDX employee screening coming in 2027? Attend a Share Out, hosted by the ORAT team, where you can get your questions answered, learn about the exciting changes, and win prizes!
You have three opportunities to catch the action this month:
Date: Tuesday, Nov. 17
Time: 7 to 9 p.m.
Location: South employee bypass
Date: Wednesday, Nov. 18
Time: 11 a.m. to 1 p.m.
Location: North employee bypass
Date: Thursday, Nov. 19
Time: 4 to 6 a.m.
Location: South employee bypass
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Be-leaf It or Not, It's Time for
the Fall Cleanup |
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It's the event you've all bin waiting for: the fall cleanup! This is a free event for all airport businesses, sponsored by the Port of Portland.
On Thursday, Nov. 12, from 9 a.m. to 3 p.m., bring your dry, non-hazardous items including electronics and appliances. Reusable items will be donated. If not reusable, most items will be recycled.
Don't forget – hazardous materials, tires, batteries, lightbulbs and liquids are not accepted.
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PDX Lifesavers Classes Open
for Registration |
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Imagine for a moment that you encounter a medical emergency – at home, at work, or on the go. Would you know how to help?
If not, take advantage of the opportunity to build your confidence and skills with a CPR/AED class on Monday, Nov. 23, led by our Portland Airport Fire and Rescue experts at the Portland Airport Fire Station.
Want to attend closer to home? Sign up for the Monday, Dec. 14, class at the PDX Conference Center on the south mezzanine.
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Imagine the view! David Stanton with the Port of Portland captured this pic of a worker being raised above the FAA tower as lightning arresters were replaced.
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