News and resources for airport employees.
News and resources for airport employees.
Dainya Morgan
Dainya Morgan Assists with Respectful Service
Dainya Morgan with Relay Resources was nominated by James, a PDX traveler.
"I was eating in the food court when I saw Dainya step in to help someone who wasn’t feeling well and was sitting at a table with his head down. I hadn’t realized what was going on at first, but Dainya put on gloves and gently started assisting him, speaking to him with such kindness and care. It was a tough situation, but she handled it with compassion and professionalism."
Want to learn more about PDX People recognition? Check out the recognition programs and read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
Escalators in place in the new exit to baggage claim construction area.
What's New with PDX Next: B/C Bypass and Upper Roadway Work
B/C BypassThe B/C pedestrian bypass will be closed from 10 p.m. to 5 a.m. during crane work on the following dates:
  • Tuesday, Sept. 2, through Monday, Sept. 22
  • Tuesday, Sept. 30, through Wednesday, Oct. 8
  • Thursday, Oct. 23
During closures, an alternative exit route will be in place. The exit route is open to all, but entry into Concourse B through this route is only open to Alaska/Horizon, Bags, Inc., and emergency responders.
Upper Roadway: Concrete chipping on the upper roadway sidewalk will take place from 9 p.m. to 3 a.m. on Tuesday, Sept. 2, through Friday, Sept. 5. Impacts include noise on the upper roadway and in baggage claim. 
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339. 
Two PDX employees high-fiving at a PDX People event.
Celebrating YOU with PDX People Appreciation Week
PDX People Appreciation Week is back! Mark your calendars for Monday, Sept. 15, through Friday, Sept. 19.
We’ve got a full week of fun planned to celebrate YOU – the people who bring friendly, knowledgeable, and welcoming service to PDX every day. From free food to exclusive PDX People gear (yes, the good stuff!) and our brand-new Deal Day with special discounts just for employees, there’s something for everyone.
So come join the fun, grab some swag, score a deal, and let us say a huge THANK YOU for everything you do to make PDX a place travelers (and co-workers) love. Check out the full schedule of events and share the printable flier.
Graphic showing a person holding a PDX badge.
Be Knowledgeable: Help Keep PDX Safe and Secure
HAWKS (Helping Airport Workers Know Security) is an airport-wide program that creates a more secure environment for everyone at PDX by enlisting the support of all badgeholders as an extra layer of security to observe and report suspicious activity.
By following a few simple security steps, you can help protect everyone. Here are six key things to remember:
Always Display Your Security Badge: Wear your badge above the waist on your outermost garment. This ensures other PDX employees will be able to recognize you and verify you’re permitted to be in the area.
Close the Door: When entering or exiting any restricted area, always make sure the door is fully closed behind you. This prevents unauthorized access and keeps sensitive areas protected.
No Piggybacking: Allowing someone to follow you through secure doors or checkpoints without proper authorization is called "piggybacking." Always confirm that each individual swipes in with their own credentials.
Know the Rules: Stay familiar with security policies so you're prepared for any situation.
Question Suspicious Activity: If you notice something out of the ordinary – like someone in a restricted area without a badge – speak up.
Report It: Even small concerns could be part of a bigger issue. Reporting helps keep PDX secure, so contact the PDX Comm Center at 503.460.4000.
Not only are you an important part of keeping PDX safe and secure, you can win $50 for doing just that! That's right: Pass a challenge play or be nominated and you’ll be entered in a monthly drawing for a $50 Visa gift card.
Person learning CPR in a Lifesavers class at PDX.
September PDX Lifesavers Classes
Would you know what to do if you spotted someone having a medical emergency? Do you know how to perform CPR and where to find an AED in the airport...or would you be too scared to step in?
Build your confidence and skills with a CPR/AED class led by our in-house experts. Classes are limited in size and fill up fast, so get permission from your manager, then register for classes on Monday, Sept. 15, or Friday, Sept. 19.
Collage of DoveLewis therapy dogs and Port of Portland Police K9s.
PDX in Pictures
National Dog Day was last week, but we couldn't let the op-paw-tunity pass us by without sharing some pics of our dog friends. From the DoveLewis therapy dogs to Port Police K9 crews, we have some pretty great (12/10!) dogs at PDX.
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