Dear Valued Member,
As 2021 races to the finishing line, attention inevitably shifts towards plans to take the industry forward in 2022. At the same time, we give thanks for what is turning into an unexpectedly strong year both for ATMIA and for ATMs. The outlines of a post-pandemic world have emerged, and we are gaining insight into what the “new normal” world will look like. The key point is that the ATM is in a good space to make the most of this “new normal”, since our pre-eminent self-service device is phygital by its very nature, bridging the physical world of bricks, mortar and cash and the digital and online reality. The new API App model for ATMs, now live, with companies like NCR and fintechs like KLEAR Technologies already certified as Next Gen future-ready, will connect ATMs to the mobile-digital world in readiness for the Internet of Things. I now see the future for ATMs as having the strongest prospects for success and innovation since I began working in the industry just over twenty years ago. The publicly available set of vendor-agnostic standards and specifications may be viewed in our Next Gen Implementation Guide.

At the same time, the ATM industry is now becoming more protected than ever before. ATMIA runs the ATM Security Association (ASA) and we are enormously proud of the industry’s first-ever global-scale crime and fraud database, called the Crisis and Crime Management System, or CCMIS for short. This system has already recorded 1,478 intelligence reports, representing 5,600 incidents internationally.  This data allows us to analyse global trends in methods of attack so we can strengthen our defences and deploy our set of international ATM security best practices. It is a powerful tool and I am delighted to announce that next year we have budgeted to develop crime intelligence reports for ASA. At the same time, law enforcement agencies have started inputting data and we offer them free access to the system so the industry can work closely together with law enforcement to tackle ATM crime and ATM criminals and fraudsters. 

And so, following two years of tough impacts of the pandemic, I am happy to share the good news with you that our industry’s prospects have never been better. I predict waves of innovation on the back of the new API App ecosystem for ATMs and greater defences against crime than ever before.

I would like to thank you, our treasured members, for tremendous support during 2021, a year in which we broke all records for advocacy donations to help us continue to implement our popular, member-based ATM and Cash Revival Plan. It is an honour to serve such a proud industry. We ask our members to provide their valuable feedback for our short annual member survey to ensure we continue to stay attuned to our members’ needs and requirements. Please take this short survey here.

Let’s end this extraordinary year safely and strongly!

Warmest regards,

Mike Lee
P: +27-21-9750752; C: +27 (0)729561351

Member of the Month
November and December 2021  - Moneycorp

Headquartered in London, with presences across Europe, North America, South America, Australasia, Asia and the Middle East, they help businesses and individuals get their money where it needs to be.

They assist with many different payment needs, including business payment solutions, personal payments abroad (for example buying a property), travel money at airports, and supporting the global supply chain of wholesale banknotes.

They have been loyal members since 2012. 

Read more here...


ATM Industry Association Announces New Membership Designed Specifically for Financial Institutions

ATMIA announced today the release of a new membership level designed specifically for small- and mid-size financial institutions.  It includes a package of benefits of particular value to FIs with less than $100 billion in assets.  More than 50 of the world’s largest banks, and 9 out of the top 10 in the U.S., are already active members of ATMIA, a financial industry trade association that provides its members with ATM industry best practices, education, advocacy, and networking opportunities.

An ATMIA Financial Institution level membership will provide benefits that your ATM team uses every day.  Plug into the Consortium for Next Gen ATMs, an initiative that will lower the cost of operating ATMs while adding functionality.  A subscription to a newly launched ATM crime database, through the ATM Security Association, is also included.  Train new staff on ATM operational procedures using the ATMIA Academy – two courses annually are included with your membership.

Read more here.

Enter the ATMmys!

Submissions for the ATMmys Competition must be placed by 11:59 pm CST on December 3, 2021. All entries must be from campaigns, advertising, or marketing promotions posted or displayed between January 1 and December 3, 2021.

Make sure to join us at the upcoming 2022 ATMIA US Conference, February 8-10, 2022, in Orlando, FL where the winners will be announced!

ATMIA and the International Marketing Forum are proud to host these awards recognizing the hard work and innovative advertising being produced for our industry.

Enter here!
ATM Security Association Launches World’s First Crisis and Crime Management Intelligence System for the ATM Industry

The ATM Security Association (ASA) is proud to announce the launch of its new global Crisis and Crime Management Intelligence System (CCMIS).

The world’s first global crime intelligence database for the ATM industry, CCMIS is a centralized, searchable database of ATM incidents that will help every stakeholder in the industry from ATM deployers to security specialists and manufacturers understand current crime trends, methods of attack, crime migration patterns and emerging forms of attack. The database allows members to report an incident, search by location and type, and to pull reports, graphs and stats.

Read more here.

New ATMIA Position Paper on Universal Cash Deposits at ATMs

ATMIA published a public position paper recommending the widespread adoption of Universal Cash Deposit systems and standards for ATM networks worldwide.

The paper, which will be posted in the public domain and sent to regulators, promotes the position that Universal Cash Deposit for ATMs will assist communities and businesses in dealing with the decline in bank branches, while making cash itself more competitive in order to protect on-going access to cash for all demographic groups.

Read more here.

Follow ATMIA on Google News
For comprehensive up-to-date ATMIA news coverage, aggregated from sources all over the world, follow ATMIA on Google News here.


News From ATMIA Members Worldwide 

Top Italian Bank Carige Rolls Out First of its Fully Digital Branches with Auriga 

Auriga, a global software provider for the omnichannel banking and payments sector, today announced that Banca Carige, an Italian retail bank with over 480 branches all over Italy, is launching its first four Carige Smart branches using Auriga’s #NextGenBranch digital self-service solutions including secure, integrated video banking in-branch.

Read full article. 
ATM & POS landscape in 2020 in CEE

How has EFT-POS and ATM penetration been formed in the last three years in CEE? A recent Printec research in 14 countries of Central and Eastern Europe presents some very interesting facts.

Read full article. 

Submit an Article for Publication in this Newsletter

Supply up to 250 words, your company logo and/or photograph (as separate .jpg or .png files), and your company website address. Please email material to Erika Navarrete.


On demand training designed to fit your schedule!

We offer certified, job-specific courses on:
- ATM Balancing Clerk
- ATM Custodian
- ATM Field Controller
- ATM Operations Manager
- Customer Service Representatve

... and so much more. View full course catalog here. 
The courses are self-paced to fit into a busy work schedule. At the end of the training, your employees will be certified ATM Operators. The training is meant for ATM Operators, Security, Financial Institutions and Support personnel.

Special low pricing for a limited time!

ATM Security Association


Get the Most Out of Your ATMIA Board Membership!

Don't see your logo listed on the side of this newsletter? Upload your company's logo to your membership account or send it to Erika Navarrete.
ATMIA Member Only Benefit

Market Intelligence Library

The MIL contains some strong overviews of the payment and regulation landscapes in a number of different countries. It includes recently issued articles and document on ATMs and payments, plus key items from the press.
The following links will take you to listings of current interest:
Join or Renew Your Memberhip with ATMIA
Make a Contribution to any ATMIA Industry Fund
ATM & PoS threat landscape: evolution and COVID-19 lockdown impact

Tues. January 18, 2021
8:00am - 9:00am CST

Keep up to date on all our webinars and conferences by visiting:
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GET INVOLVED - GET NOTICED: Become a Next Gen Champion!

Today, we invite your company to become an official ATM Next Gen Champion.  Your company will not only be supporting the future of the ATM industry but be noted as one of those leading the way!  The details and benefits of the Champion package are at this link for you to consider. Our packages start at $1200 per year – that is only $100 per month.  If everyone contributes a little we can achieve a lot!

For questions or get signed up contact Dana Benson.
ATMIA Releases ‘Cash Stories’ Highlighting the Positive Impact of Cash on Everyday Life and During the Pandemic

As a sign of pride in our industry and to highlight the positive impact of cash during the pandemic and on everyday life, the ATM Industry Association (ATMIA) has released ‘Cash Stories.’

Cash Stories is a portfolio of photos and stories, submitted by ATM deployers and vendors from around the world, underscoring how cash and ATM services positively affected consumers during the pandemic, in emergencies and during the course of normal day to day life. It also includes efforts by the industry to correct the misconception that cash was not safe to use during the pandemic.   

Read more here.

Coronavirus and ATMs: Updates and Messages

ATMIA has created a webpage for fact-based messages about how the coronavirus pandemic affects us and our industry. ATMIA is here for you and for all ATMs throughout the world. You are constantly in our thoughts. Please stay safe.
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