親愛的醫院居民和家人，

我想花一點時間來紀念在19年前的9月11日發生了變化, 失去的生命和永遠改變的生命。我們尊重他們的記憶，並向他們的家人和親人祈禱。作為醫護人員，我們還記得所有在混亂和悲劇中如此勇敢和富有同情心的人。

國家醫療環境服務週將從下週開始。重要的一周裡，我要對環境衛生(EVS)部門的成員表示最深切的感謝。我們EVS團隊成員是醫院的管家，他們在與COVID-19的戰鬥中處於前線。團隊對醫院社區的承諾一直很明顯，但是自3月份我們收到第一批COVID-19案例以來，他們已經迎接了這一挑戰。這包括增加其他班次並努力支持我們的感染預防和控制工作。毫不奇怪，EVS被選為八月最優秀的團隊。

我很高興一位護士, Pauline Tran, RN, 在聯繫調查團隊中任職, 在勞動節的舊金山紀事報中得到強調。 並與灣區的其他工作人員一起進行了介紹。護士分享了對她的意義：

“我正在儘自己的一份力量為醫院和社區提供幫助，只是減少了傳播並預防了這種疾病。其他人可以決定“我要在家中躲藏起來並防止擴散”，但是作為重要的工人，我們必須到那裡去做我們的工作，並為需要它的人完成任務。仍然需要日常工作，有些人要出去完成工作，這是他們的職責.”

文章和隨附的照片生動地提醒我們，真正的英雄通常會在充滿挑戰的時期出現。這些英雄遍布整個海灣地區，每天在醫院都有很多英雄。

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不久恢復探訪居民

最後，我想分享醫院的探訪最新消息。如您所知，舊金山對於最脆弱的人群，特別是我們的醫院居民，一直非常謹慎。我們儘早採取了積極行動，而最有效的行動之一是限制在醫院等護理機構SNF進行探訪。結果，舊金山是該國老年人中死亡率最低的國家之一。我們為在全市範圍內以及在醫院的反應感到自豪。但是，我們知道這對居民和居民家庭都充滿了挑戰，為保護我們的社區安全做出了犧牲。

我們很高興與大家分享舊金山公共衛生部最近宣布的《衛生命令》更新，這些更新解決了SNF探訪規則。立即生效，現在允許在一定參數範圍內進行探訪，並且可以根據實施時間表自由決定各個機構。

醫院努力在本月下旬恢復探訪。我們期待在下週與所有員工，居民和居民家庭分享更多細節。健康命令允許車輛探訪，戶外探訪和窗口探訪。我們醫院計劃最初提供戶外探訪和車輛探訪，並正在考慮進行窗口探訪的物流。我們周到的計劃可確保探訪過程安全，公平地恢復探訪。

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更新的COVID-19數字

自三月我們的第一個已知病例以來，醫院總共有88例COVID-19病例 - 25例居民病例，23例已經康復，63例工作人員，58例已經康復。

有關工作人員和居民的COVID-19儀表板可上網LagunaHonda.org/COVID19/Chinese

請保持六英尺的安全距離，外出時必須戴上口罩，經常洗手至少20秒。來幫助對抗這種病毒。

如果您對醫院對COVID-19大流行的反應或社區的安全與健康有任何疑問，您可以聯絡醫療團隊。

請保持健康安全。

Dear Laguna Honda Residents and Families,

I want to take a moment to commemorate the lives lost and the lives forever changed on September 11th nineteen years ago. We honor their memories and keep their families and loved ones in our prayers. As healthcare workers, we also remember all those who responded with such courage and compassion amid chaos and tragedy.  

National Healthcare Environmental Services Week begins next week. In recognition of this important week, I would like to express my deepest appreciation for the members of our EVS Department. Our EVS team members are the stewards of our campus and they are on the frontline in the fight against COVID-19. The team’s commitment to the LHH community has always been evident but since our first COVID-19 cases in March, they have risen to this challenge. This includes adding an additional shift and working to support our infection prevention and control efforts. It’s no surprise that EVS was selected as the August Team of the Month.

I was very excited to see one of our nurses highlighted in the San Francisco Chronicle on Labor Day. Pauline Tran, RN, serves on our Contact Investigations team and was profiled along with other essential workers throughout the Bay Area. Pauline shared what it means to her to be an essential worker:

“I’m doing my part to help out the hospital as well as the community, just decreasing the spread and preventing the disease. Other people can decide ‘I’m gonna be at home and hide away and prevent the spread,’ but as essential workers we have to go out there and do our job and get the tasks done for the people that need it. Daily work is still needed, and there are people that go out there to get the work done and that is their duty.”

The article and the accompanying photography serve as a vivid reminder that true heroes often emerge during challenging times. These heroes can be found throughout the Bay Area and many are among us every day at Laguna Honda Hospital.

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Visitation Resuming Soon at Laguna Honda

Finally, I want to share an update on visitation at Laguna Honda. As you know, San Francisco has been extremely cautious regarding its most vulnerable populations, especially our LHH residents. We took aggressive action early and one of the most effective actions was restricting visitation at skilled nursing facilities (SNFs) like LHH. As a result, San Francisco has one of the lowest death rates among senior citizens in the country. We are proud of our response both citywide and at Laguna Honda. However, we know how challenging this has been for both residents and resident families and the sacrifices made to keep our community safe.

We are excited to share that the San Francisco Department of Public Health recently announced updates to the Health Orders that address rules for visitation at SNFs. Effective immediately, visits are now permitted within certain parameters and with discretion given to individual facilities regarding the timeline to implement.

LHH is hard at work to resume visitation later this month. We look forward to sharing more details with all staff, residents, and resident families in the coming week. The Health Order allows for vehicle visits, outdoor visits, and window visits. At LHH, we are planning to make available both outdoor visits and vehicle visits initially and are looking into the logistics of window visits as well. Our thoughtful planning ensures visitation resumes safely and equitably.

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Updated COVID-19 Numbers

At Laguna Honda, we have had 88 total COVID-19 cases since our first known case in March—25 resident cases, of which 23 have recovered, and 63 staff cases, of which 58 have recovered.

As a reminder, COVID-19 dashboards with LHH’s staff and resident case numbers are available online at LagunaHonda.org/COVID19

Please continue to help us fight this virus by social distancing, wearing a face covering, and washing your hands frequently.

If you have any questions about LHH’s response to the COVID-19 pandemic or the safety and wellness of our community, your resident care team is available.

Please keep healthy and safe.