News and Updates from Kennesaw State UITS
News and Updates from Kennesaw State UITS

April 2021 

Mandatory Spring 2021 Cybersecurity Training is Here!

Since 2020, all USG employees are required to complete cybersecurity awareness training twice annually. KSU conducts the first training throughout the month of April and the second throughout the year as the USG-provided “USG Cybersecurity Awareness Training” available in OwlTrain.

 For the April cybersecurity training, there are TWO options for completion. Employees may either complete a brief online course through OwlTrain (released on Thursday, April 1) or attend a live interactive session. These live 30 minute sessions will be interactive, will also feature an additional 30-minute Q&A session, and will be offered as a virtual meeting. All attendees will receive completion credit for either the online or virtual session and we encourage those that can attend a live session to consider joining us. The sessions are being offered each week in April, at the following dates and times:

 Live Session Dates/Times:
•             Thursday, April 8, 10:00AM-11:00AM
•             Monday, April 12, 11:00AM-12:00PM
•             Tuesday, April 20, 10:00AM-11:00AM
•             Wednesday, April 28, 11:00AM-12:00PM

 Look for additional reminders in KSU Today each week.

Blackboard Collaborate Ultra   Decommissioning

UITS is committed to bringing the Kennesaw State University community the best-in-class tools to provide an optimum teaching and learning experience.  As new tools and resources are deployed and improved, we must reassess our product collection. With the increased capabilities of Microsoft Teams as a more robust platform for interactive meetings, UITS will be decommissioning Collaborate Ultra.  New sessions may be recorded in Collaborate Ultra until AUGUST 1, 2021, but users are strongly encouraged to shift to Microsoft Teams Meetings as soon as possible.  Existing videos and chat logs from sessions can be downloaded (until September 30, 2021) and migrated to Kaltura MediaSpace.  On October 1, 2021, all content (sessions and chat logs) in Collaborate Ultra will be automatically deleted and the service will be completely decommissioned from the KSU campus. Microsoft Teams will continue to be available for use after August 1, 2021.  The links below can support users as they make this transition.   
Getting your Content from Collaborate Ultra:
Downloading an Ultra Recording, Uploading it to Mediaspace, Captioning it, Posting it into D2L Brightspace, and Deleting Content

How to download session content from Collaborate Ultra standalone version (

Using Microsoft Teams Meetings:
Creating and Joining a Microsoft Teams Meeting

For additional support, please explore the UITS Documentation Center or place a Service Request.

Have you tried the KSU Self-Service Portal?

Did you know that you can now make a service request, find answers to common issues, or report a technical issue 24/7/365 using the KSU Service Desk's Self-Service Online Portal at

New Workshops Available Just for You!

There is a whole new lineup of workshops for faculty/staff and students!  Explore the schedule here:

Asset Management Available Through Online Portal

UITS is excited to be rolling out Asset Service Management (ASM).  It is now available within ServiceNow.  We encourage you to follow the instructions in this document for any asset management needs going forward.

Summer Courses are Now Available

Summer courses are now available for faculty in D2L.
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