|
|
|
|
| Upcoming Events Aug. 14, 2 - 3 PM ET
Webinar - Social Media from the Lens of a Multigenerational Workforce
Presented by Laura Miller, CPXP, Managing Consultant, NICU Innovation, March of Dimes Foundation
Topic Call - How can a Voice of the Patient Panel support your patient experience efforts?
Presented by Lori Gunther, Sr. Director, NICU Innovation & Education, Heather Reimer, Manager, NICU Family Support, March of Dimes
PAC Community Gathering at Patient Experience Conference 2019
Each year at Patient Experience Conference, the Patient Advocacy Community gathers to network and share their challenges, successes and best practices. All are invited to come together to engage in a discussion on the emerging role of the patient advocate and state of the community. Register for the gathering by adding it to your online conference registration.
| |
2019 Ruth Ravich Patient Advocacy Award Nominations
Nominations for the 2019 Ruth Ravich Patient Advocacy Award will open in January. Awarded annually since 1991, first by the Society for Healthcare Consumer Advocacy (SHCA) Board of Directors, and now by the PAC thought leaders, the award recognizes an individual for outstanding contributions, dedication, leadership and loyal service to fellow Patient Advocates. Begin considering your nomination today.
| |
| This Week's PAC Connection Call
Language Access for Patients Who Are Deaf, Hard of Hearing and Limited English Proficient
We would like to thank guest experts, Jim Pfeiffer and Jorge Ungo, LanguageLine Solutions, for an informative PAC Connection Call discussing Interpretive Services. Developments in this area have been based on federal law, but the speakers stressed the importance of understanding and meeting the individual patient needs. Click here to access the link provided during the call.
| |
|
| A Note from PAC Leader Kim Pederson
I recently found a quote that accurately summarizes my life in patient advocacy. “Life is like sailing, you never point the bough of the ship at the finish line. You tack to make the journey. Each day you tack to get the greatest reach given the prevailing winds of the day.” - Robert Ballard There are prevailing winds right now in healthcare, making the journey for our patients and us in supporting the patient experience difficult. I find myself ‘tacking’ to navigate daily tasks, but move forward with the patient and family at the helm. It’s exhausting work and not for the faint of heart. We have been called to this work because we endure. We may have to rework the passage, but we will stay on the course to assure those we serve are treated with quality and compassionate care. Interestingly, the author of the quote, Ballard, President of the Institute for Exploration and Ocean Exploration Trust, is best known for his discovery of the Titanic. Kim Pederson
Administrative Director Patient Relations Marianjoy Rehabilitation Hospital, part of Northwestern Medicine
| |
|
| Recognizing Body of Knowledge Patient Advocacy Certificate Program Recipients
Congratulations to the below individuals for earning Certificates in Patient Advocacy so far this year! This certificate is awarded by The Beryl Institute to recognize completion of a subset of its Patient Experience Body of Knowledge courses. Angela Miller, Geisinger Health System
April Bledsoe Routh, Wake Forest Baptist Medical Center
Beth Smith, UF Health Shands Bradly Hogue, SAVAHCS
Carmen Diaz, Hartford Healthcare
Cynthia Heredia, Yuma Regional Medical Center
Danielle Goss, Hendrick Medical Center
David Weisman, NYC Health + Hospitals
Deb Pierce, Marshfield Clinic
Devon Santoro, Tower Health System - Reading Hospital
Donna Geiss, NYC Health + Hospitals
Dorothy Orlowski, Gaylord Specialty Healthcare
Emmerlisia Taylor, NYC Health + Hospitals
Franck Diarra, NYC Health + Hospitals
Jana Olutola, UF Health Shands
Jennifer Kane, University of Virginia Health System
Jennifer Showalter, Central Peninsula Hospital
Judy Lewis, Providence Health & Services
Kara Van Vooren, NERC CYSHCN CHW-FV
Kathy Castillo Dewelde, Tallahassee Memorial HealthCare
Kelly Unrein, VA Office of Patient Centered Care and Cultural Transformation
Landon Lynch, Davie Medical Center
Lawren Olivanti, Children's Hospital of Wisconsin
Lillanya Dantzler, Hartford Healthcare
Lina Allen, Alaska Native Medical Center
Linh Dang, NYC Health + Hospitals
Lisa Lamkin, Providence Health & Services
Lorna Tirman, Tahoe Forest Hospital District
Margaret Bott, Mercy Health System /Mercy Fitzgerald Hospital
Markayla Corbin, Alaska Native Medical Center
Marlana Kirk, Wake Forest Baptist Health
Mary Ann Himes, University of Virginia Health System
Nadia Nevels, Yuma Regional Medical Center
Olayinka Oluwole, NYC Health + Hospitals
Patricia Kreiser, Penn State Hershey Medical Center Cancer Institute
Paul Phillips, Gibson Area Hospital & Health Services
Rukiya Wongus, University of Maryland Faculty Physicians, Inc
Sue McKegney, Erie County Medical Center
Suzanne McDermott, University of Virginia Health System
Tiffani Cropper, Emerus Hospital
| |
| The bi-monthly PAC Update is authored directly by members of the Patient Advocacy Community. To contribute to a future publication contact a member of the PAC leadership team.
| |
|
|
|
|
|
